Audrey Wolf Email & Phone Number

Austin, Texas, United States

• International sales order fulfillment for customers located all over the world, including Canada, Mexico, Europe, Asia, Central and South America, and more• Solely responsible for excise tax exemption reporting to the Alcohol and Tobacco Tax and Trade Bureau, as well as obtaining proof of delivery for all international exports• Maintain inventory in 5 global warehouses through replenishment orders and manual inventory counts via Excel• Assist with the implementation of new ERP system, including data cleansing and running test scenarios• Communicate with a high volume of clients on a daily basis and manage multiple email inboxes• Create customs documents required for exportation, ranging from Withdrawal of Spirits to Certificates of Origin, Health, and Free Sale to Shipper’s Letter of Instructions, among others• Visit official government offices such as the Austin Chamber of Commerce and the Texas Secretary of State to authenticate documents required for exportation to certain countries• Coordinate orders between clients, warehousing, and land and sea shipping companies• Utilize software like Fishbowl and QuickBooks to generate sales orders, invoices, and credit memos• Analyze and validate monthly commissions for Canadian customers in 10 provinces

Leander, Texas, United States

• Schedule coordination through Acuity for 5+ aestheticians, problem solving when scheduling conflicts arise, and profit maximization by filling in any gaps in the agenda• Daily communication and outreach via calls, texts, and social media to both new and existing clients to ensure satisfaction through timely appointments and services that work around each individual’s needs• Boutique inventory and website management along with seasonal sales and promotions to move product• Greet, bill, and reschedule clients while providing superb customer service to facilitate client retention• General office duties including opening and closing the studio, ordering supplies, assembling aftercare kits, handling incoming and outgoing supply shipments, and maintaining an organized, professional, and welcoming environment• Assist in managerial duties such as interviews and new hire training

San Antonio, Tx

• Tech II duties involved acting as the lead on shift for quality decisions and being the sole dedicated trainer for 5+ new incoming techs• Familiar with GMP’s, SOPs, 6S standards, QMS documentation, environmental monitoring systems such as listeria testing, and using standard lab equipment like microscopes and pipettes• Routinely maintain, calibrate, and troubleshoot laboratory equipment including 35+ tank thermometers, 2 cryoscopes, a pH meter, a ROSA Charm reader, and an EPIC machine• Superb wet lab skills including aseptic technique and handling hazardous chemicals such as concentrated sulfuric acid, ammonium hydroxide, and butyl alcohol• Floor responsibilities included auditing up to 10 production lines every 2 hours to ensure product conformance to quality specifications, ATP and allergen swabbing, and testing sanitizer concentrations via titration• Control of non-conforming product by isolating affected product and conducting investigations through root cause analysis to complete initial incident reports• Perform various laboratory testing such as antibiotic, microbial, sensory, butterfat, cryo, total solids, viscosity, Babcock, EQA, brix, pH, and coliform plating to ensure all finished product and raw materials adhere to company specifications

San Marcos, Tx

• Conducted multiple labs per week with up to 16 students per lab• Different analytical techniques taught such as IR, NMR, and distillations• Responsible for operating and maintaining IR machine used to analyze students’ results• Guided students through lab procedures, experiments, calculations, and interpretations including theoretical yield and percent yield• Managed, maintained, processed and analyzed data regarding student performance• Ensured safety standards of lab practices, attire and instrumentation according to state and federal laws including dealing with chemical waste and health hazards