Under limited supervision, serves as the program liaison by providing support duties to include the implementation, delivery and monitoring of a program•Provides administrative support to project manager and implementation lead.•Ensure smooth functioning of program in accordance with policies and procedures, regulations and other compliance requirements•Coordinate activities within and external to the department by answering questions about program operations, policies and procedures•Track milestones in project plans and contacts team members to ensure timely follow through and completion of assignments•Schedule various support requirements for project teams•Coordinate administrative workflow of the department, and recommends new processes as needed•Participate in various committee meetings related to the ongoing development and modification of the program•Prepare various communication materials utilizing Word, PowerPoint, Excel, pivot tables, Visio and other similar software for a variety of management information reports•Screen TEAMS and email inquiries; assesses problems or questions to determine appropriate response general policies and procedures•Perform assignments that require researching and collecting information, verifying validity of data and analyzing information•Prepare narrative, graphic and other presentation that summarizes findings and variances•Provide recommendations based on data analyses to include procedural and policy changes•Use a variety of software and databases to retrieve required information and to prepare communications, letters, reports, confidential documents, etc•Utilize databases to include data entry, extract data, identifying and correcting data, and running reports for management information, budget analysis, performance metrics and other required data• Perform other related duties as required