Manager, Global Sales Operations
CurrentReporting and Analytics• Contribute to the decision-making process via the provision of timely reporting and analytics• Design, build and maintain automated reporting, dashboards and analysis to enable our team to self-service their data needs, enabling faster decision making as well as execution using PowerBI• Ensure regional managers have reports to conduct regular business reviews• Maintain data for KPIs at a regional level• Align with Marketing on targeted reporting and customer identification within sales data• Streamline existing reporting and analysis that leverage complex data sources derived from multiple internal systems• Translate business intelligence into concise presentation formats to guide discussion and critical decision making for managers and Senior Leadership.Customer Relationship Management System• Help ensure compliance by the regional sales teams with Dynamics data entry requirements• Design reports and dashboards to help teams achieve their goals• Provide on-boarding training for new users of Dynamics• Maintain territory and segmentation maps globally• Enrich global data and ensure a clean environmentSupport and Training• Provide analysis and metrics to track individual and team performance• Benchmark performance against peers to help identify best practice• Help identify skill gaps in that can be addressed through training and continuous sales enablement• Liaise with legal, accounting, security, and sales teams to ensure global initiatives are implemented within each region and maintain compliance.• Help regional teams identify/quantify targets and segments within the market• Maintain the Vendor Credentialing systems (ZoomInfo, Playbooks, VisitorTrack) for sales teams globally• Integral to the change management process ensuring adoption of new processes and tools• Sales Onboarding and Tools training• Maintain Global Sales Site/document repository with up to date information • Long-term Project Management
