Audrey Brown Email & Phone Number

Glasgow, Scotland, United Kingdom

Glasgow, Scotland

o Responsible for ISO-9001 implementation and certification.o Targeted customer and relationship building services to promote satisfaction, and maximize the uptake of new and existing service offerings.o Worked closely with senior management to formulate and execute strategies, initiatives and new processes and technologies to support business growth.

Carlsbad, CA, USA

o Ensured financial targets and other agreed targets were met by analysing sales goals and production planning.o Ensured the business operated within the company's mission statement.o Drove the business to increase profits by 50% by targeting key accounts, altering sales programs and commission structures.o Sourced and liaised with factories overseas to.

Carlsbad, CA, USA

o Ensured exemplary customer service as well as expedient order fulfillment, excess inventory liquidation, and analysis.o Trained and motivated sales and service teams; responsible for all aspects of staff performance.o Defined business performances and established departmental KPI’s to evaluate the company’s success in specific areas.o Owned and achieved.

Irvine, CA, USA

o Managed correspondence, screened calls, emails, etc.o Handled diary management and travel management both domestically and internationally.o Research and project management.o Event planning such as trade shows and sales conferences.o Excellent IT skills; Outlook, Word, Excel, PowerPoint, etc.o Excellent attention to detail.