Augustine Joy Email & Phone Number

Bangalore

Bangalore

Bengaluru Area, India

Bengaluru Area, India

Designs, develops and maintain the recruitment process in the organization (including its description, recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps)Designs the selection matrix for choosing the optimum recruitment channel and recruitment sourceExplores the market best practices in the recruitment and staffing and implement appropriate best practices in the organizationBuilds a quality relationship with the internal customers and external recruitment agenciesMonitors and constantly reduces the costs of the recruitment processSets the social media communication strategy for different job profiles and functions in the organizationConducts job interviews for the managerial job positions (or key jobs in the organization)Monitors the labor legislation and implements required changes to keep the process compliantManages and develops the team of HR RecruitersActs as a single point of contact for managers regarding recruitment topicsDesigns training recruitment for HR Recruiters and line managers

Bangaon Area, India

Manager Recruitment

Bangalore

Bangalore

• Works with Equality for Growth (EfG) staff and volunteers to develop sustainability plan for this growing organization. This includes the identification of new and innovative resource options for economic development program, of social enterprise options and the identification and development of strategic local and international partnerships.• Work with the Equality for Growth (EfG) staff and Board to develop a sustainability plan for EfG.• Research and build a database of fund raising opportunities that match with EfG activities;• Work with the EfG staff to priorities funding opportunities and prepare grant applications;• Develop local partnerships to build a community of support for EfG programmes;• Work as a cooperative member of the VIDEA and host organization teams• In order to support rights-based programmes, and raise awareness about poverty issues, take a leading role in VIDEA’s Global Solidarity Challenge;• Undertake other duties as requested by the host organization supervisor or the VIDEA Programme Manager;• Create good working relations with donor organizations and the donor platform on rural, development/agriculture in Nairobi, providing advocacy for AU/IBAR. Develop the necessary networks to support resource mobilization and partnerships.• Cooperate with the Communication expert to prepare appropriate profile and messages for AU/IBAR when approaching potential donors.

• Ensuring the accuracy, consistency and timeliness of day to day processing to meet SLA agreement requirements.• Use of visual indicators to create transparency across individual, team and business performance.• Interpret Avaya reports and other statistical data.• Handle complex call referrals and respond to customer complaints before they turn to escalations.• Plan, delegate, communicate, and control work goals and objectives or quantitative and qualitative work standards to be achieved by subordinates. • Monitor transactions on a daily basis to bridge the gaps in achieving quality and service levels.• Determine significant changes in responsibilities and major duties of subordinates by reviewing their job responsibilities on a regular basis.• Train, develop, and motivate direct reports to improve current performance and to prepare for higher-level jobs.• Maintain journals and performance reports of direct reports for monthly 1X1’s and bi-annual appraisals. • Provided key inputs which were accepted and implemented in governance meetings. • Be an active member during call calibrations and liaised with the direct reports and quality team for any gaps in the process understanding. • Controlled absenteeism and attrition significantly in comparison to peer team leaders. The success factor being – fostered an environment built on trust and offer solutions to address challenges while being sensitive.

• Regular interaction with team members to maintain high levels of motivation. • Making calculated decisions to either follow uniform practices or customize practices, being fully aware of the business impact of such a decision. • Employed basic conflict resolution and negotiation skills to resolve conflict situations. • Demonstrated clear understanding of the link between metrics & analytics to operations objectives. • Seek inputs from team members while seeking solutions and come up with precise/clear cut action plans to resolve complex challenges. • Incorporate suggestions from customer feedback to improve services offered.• Established and supported development strategies (like coaching, mentoring etc) and processes at an organizational level.• Proactively identify deviations in work processes and take corrective measures. • Actively network with people across the organization to sell ideas.

Bachelor Of Science (Bsc), Computer Science, 72

Bsc in computer science

Bipc, Science

BiPC Science

Xth Icse, Icse

Xth ICSE