Augusto Lovisi Email & Phone Number

Ireland

• Working on a long-term secondment at Tayto Snacks and Coca-Cola , meeting clients’ requirements, following its policies, and managing financial processes• Billing of customer accounts ensuring the accurate and timely issue of invoices to customers• Managing the registration of customer accounts, maintaining the integrity of the customer database• Identifying and implementing Continuous Customer Improvement business processes driving ongoing process efficiency & customer service improvement• Responsible for managing all inputs and outputs and documentation involved, including proof of delivery (POD) and crosscheck of reports, customer confirmation of delivery and documentation• Delivery planning, including stock availability, staffing and deadlines• Customer support• Delivery reconciliation: planning, delivery, and customer confirmation• Development of reports i.e., OTIF, performance, deliveries, returns, etc.• SAP/S4 Hana and Azyra

• Dispatch and General Operators' work assignments – rotation, tasks, roster/shift, and support• Responsible for daily, weekly, and monthly dispatch reports• Provide support and guidance to Goods in/Cross-Dock areas and supervisors to maintain and monitor good work standards within the B2B warehouse• Act as an ambassador of health and safety protocols and procedures ensuring adherence of all staff• Stock control and inventory support• Receive returns and damaged deliveries in accordance with, SOP• Quality Control at Dispatch ensuring accuracy from pick lists• Ensure compliance with all legislation, codes of practice, industry guidelines, and Company Procedures/Policies• Check for damaged or missing items• Printing dockets and invoices

• Stock control using Dynamics AX software• Perform duties according to SOP for the purpose of picking, inspecting, and packaging• Meet or exceed minimum efficiency and accuracy levels• Follow Health & Safety and Operational Standard Operating Procedures (SOPs) and company policies• Ensure stock is rotating• Stock checks and cycle counting of products in warehouse with pro-active approach to maintaining stock accuracy• Check for damaged or missing items• Keep paperwork up to date• Dispatch orders for products and deliveries using the DHL, JMC and AN POST systems• Check orders, include shipping data in the system, verify contents of the orders for separation, packaging and shipping.

• Provide full administrative and personal support to the Partner Lead (executive director)• Provide administrative support to executive team in various sensitive projects• Collect and compile data and statistics to promote the most up to date approach to service delivery• Carry out research and produce reports as required• Develop and maintain a comprehensive system of records and files• Work closely with colleagues in other departments to ensure high quality customer focused service is provided at all times• General administration of the office to ensure smooth daily operation, including but not limited to procurement of supplies, maintenance of facilities and equipment and travel arrangement• Coordinate meetings which will include preparation of relevant documentation, progressing actions with key stakeholders and administration duties as required• Assist supervisor with project work as required, in particular in connection with any office relocation, expansion and renovation, liaising with contractors and suppliers to review tenders, negotiate terms and ensure delivery meets deadlines and the Company’s required standards• Coordination and management of internal and external stakeholders• Responsible for office petty cash• Support other teams in securing and seeking the executive team for approvals; also working closely with HR, reviewing documentation, providing data such as payroll/leaves/work attendance, arranging staff meetings, etc.

• Act as an ambassador and first point of contact for group of Tax Partners• Provide comprehensive diary management, taking initiative to resolve conflicts and maximize Partner time• Facilitate logistical arrangements• Prepare and submit timesheets to payroll• Drafts reports, letters of solicitation, proposals; prepares and coordinates oral and written communication with internal and external stakeholders• Take part in Audit Committee meetings, maintains confidential files and contact information• Manage documentation (procurement)• Provide full administrative and personal support to partner group• Compile reports using various IT systems and manage and update databases and files

• Compile reports using various IT systems and manage and update databases and files• Ensure that office Policies and Procedures and Health and Safety guidelines are kept up to date and being followed• Prepare and submit monthly facility reports e.g., maintenance, office expenses, etc.• Responsible for purchasing supplies e.g., stationery, catering, access cards, etc• Co-ordinate services teams e.g., cleaning, catering, security by defining and assigning the workload and work schedule based on daily and weekly priorities• Manage documentation (procurement)

Higher National Diploma, Payroll Management

Personnel Management & HR, Budgeting & Financial Management, Leadership & Team Building, Xero Payroll, Sage Payroll.

Bachelor'S Degree, Executive Assistant/Executive Secretary, 1.1 (First Class Honours)

Business, Management, Marketing, and Support Services