Aurea Thomas Email & Phone Number

>Thorough knowledge and understanding of the federal and state laws and regulations of the student loan programs in order to counsel lenders and individuals in fulfilling their rights and responsibilities. Investigates irregularities discovered by individuals in the procedures of various lenders and/or schools. >. Reviews communications from law firms, lenders and student\borrowers\Cosigners on a daily basis and decides what course of action to pursue. >. As required, contacts students\borrowers\cosigners via in an effort to effect collection of delinquent or defaulted loans or to honor their commitments with the lending institution. >.A requisite for a Senior Investigator in both areas is that he/she must function independently and make sound decisions in the best interest of all parties concerned. Follows through to conclusion/resolution any problems between all parties. >.>Act as liaison between agency personnel and external >As needed, attends hearings and trials on behalf of HESAA.

Listed skills include Policy, Courts, Policy Analysis, Government, and 6 others.