Highly accomplished IT professional with over 20 years of diverse experience spanning consultancies, industries, financial institutions and software development companies. I have served in various positions (Head, Service Delivery Manager, Team and Operations Manager, Program Manager, Project Manager, Product Owner, Scrum Master, Business and Systems Analyst).My expertise includes strategizing, defining value and success criteria, negotiating and executing agreements, supporting teams, engaging stakeholders, selecting the most suitable project framework, monitoring progress, tracking finances, managing risks, understanding processes and applying improvements, ensuring transparent information and establishing meaningful KPIs and metrics for effective decision-making.My leadership and decision-making skills are central to my approach. My primary objective is to resolve issues, promote teamwork, cater to individual needs, prioritize results and shared success while maintaining transparent and respectful communication at all times and building trust and fostering collaborative relationships among stakeholders, partners, departments, and teams.
Listed skills include Coaching Pessoal, Coaching Executivo, Softwares Financeiros, Sql, and 9 others.