Aurora Pleites, Mba Email & Phone Number

Durham, North Carolina, United States

United States

• Operated as the main point of contact for all matters specific to client accounts.
• Provided customer support, solved and escalated issues as needed.
• Developed strong advisor relationships with key accounts and customer stakeholders.
• Ensured the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicated the progress of monthly/quarterly initiatives in collaboration with the project management unit to internal and external stakeholders.
• Assisted with challenging client requests or issue escalations as needed.

United States

• Assisted with the coordination, and served as the primary contact of the silent auction for the 2020 Kids Helping Kids Festival.
• Implemented interpersonal skills by directly contacting companies to solicit donations and collect silent auction items.

Raleigh-Durham, North Carolina Area

• Prepared teaching materials and created advertising in Spanish and planned multicultural events for the department.
• Wrote newsletter articles, designed flyers, and transcribed videos from English to Spanish.
• Served as preliminary contact and receptionist in the office. Communicated effectively with the departmental head about student priorities and urgent matters.

Raleigh-Durham, North Carolina Area

• Collaborated with NCCCS foundation relations to event planning, social media outreach, and marketing campaigns.
• Developed a case study for the Governor’s team on the Finish Line Grants program with graduate students from Duke University.
• Managed and created content for the NCCCS Facebook and Twitter accounts, which resulted in higher social media engagement.
• Conducted research to create an internal communications plan and social media strategy to launch the NCCCS Instagram account.
• Updated and designed NCCCS website content for the Academic Excellence and the Board of Directors’ state-wide recognitions.

• Planned, advertised, and coordinated the logistics for a Hispanic Mother’s Day event.
• Applied creativity to generate advertising and translate marketing content to promote the event across social media platforms.

Honduras

• Ensured a smooth flow of operations by checking, locating, and moving merchandise both in and out of the store.
• Implemented interpersonal communication skills when offering face-to-face advice and recommendations to customers on products.

Siler City, North Carolina

• Provided tutoring during my senior year of high school for students of the AVID program.
• Taught and supervised students, organized classrooms for tutorials, and assisted teachers with classroom duties.
• Graded tutorial forms, assignments, and student binders.

Honduras

• Ensured a smooth flow of operations by checking, locating, and moving merchandise both in and out of the store.
• Implemented interpersonal communication skills when offering face-to-face advice and recommendations to customers on products.
• Updated and kept track of the company’s sales reports and financial statements.
• Organized and managed accurate labeling of all inventory using excel.

Master Of Business Administration - Mba, International Business

Bachelor'S Degree, Business Administration With A Concentration In Marketing And A Minor In International Business