Partner
CurrentI am a Partner at Beaton Research and Consulting, the region's ‘Voice of Your Clients’ specialists and consultants to professional services firms. Beaton has more than 35 years’ experience advising professional services firms. In this time, we have developed an intimate knowledge on the how and why of B2B client behaviour, based on real client data. I am focused on helping Beaton’s clients grow and succeed. I work with them to find and retain quality clients, improve client experience, strengthen brand equity and build growth opportunities. I use insight gained from Beaton’s extensive market research to provide clients with practical strategies and develop programs with measurable outcomes.