Shanan Kan Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

Primary duties (in addition to those listed below) include: • Setting strategic agenda and maintaining roadmap for the suite of information products, ensuring the voice of internal stakeholders, clients and / or end-users are represented.• Lead role in digital transformation journey, including evaluating the technology stack and managing the digital marketing strategy.• Facilitating and nurturing whole-of-enterprise collaboration by identifying synergies in technology, competencies, development and marketing.• Designing live events for clients that deliver innovative and memorable experiences that foster multidisciplinary cross-fertilisation and networking.Notable projects:• Lead author and researcher of the beatoncompass publications, a series of reports containing market-level data focusing on topics of immediate strategic importance to firms.• Lead researcher for the Member Experience (MX) study, a service that measures the engagement and satisfaction of members of professional associations.• Lead researcher of the Commonwealth Bank's Accounting Market Pulse and the Legal Market Pulse, an annual tracking survey of the decision-makers of Australia's leading accounting and law firms.

Melbourne, Australia

Additional duties (to those listed above) include:• Ownership of the life-cycle of a portfolio of research products including conception, development, internal and external marketing, sales and operational maintenance. • Managing stakeholders at each stage of the value-chain, including the development / research teams, internal interested parties, all levels of the client organisation, the end-user / respondent and broader regulatory frameworks. • Proactive problem-solving through rapid iterative development cycles. • Strategic planning and oversight of marketing campaigns, including development of sales collateral, for research products.

Melbourne, Australia

Additional duties (to those listed above) include:• Designing, managing, conducting and analysing bespoke and internal research projects. • Using client journey mapping, personas and ethnographic storytelling to generate insights on client needs and co-create solutions with intra- and inter-firm stakeholders. • Communication of research findings and actionable strategic insights through written and visual media.

Melbourne, Australia

Subjects designed / taught:• Fundamental Technologies Shaping Legal Services• Business of LawPrimary duties include:• Designing an education and assessment experience that enhances key learning outcomes.• Researching, curating and structuring extant learning materials to provide students a holistic journey through the spectrum of fundamental technologies relevant to legal services delivery.• Producing and developing new learning materials through interviews with industry-leading subject matter experts.

Worked primarily with small, family-run businesses to generate data insights that inform evidence-based decision making. Utilised quantitative analysis and data visualisation to communicate with stakeholders areas of market opportunity, innovations to core business strategies and addressing procedural inefficiencies. Qualitative analysis and ethnography were then employed to rapidly co-create solutions that would align with the business and maximise rates of success and implementation.Case study:• Family-run hospitality business wanted more income to appeal to potential buyers after being on the market for five years.• Field study found market potential in students and room for growth in morning and afternoon customers. Designed kitchen process to add a new product without disrupting existing work flow.• Solution made enough money to pay for itself, allowing business to hire an extra staff member. Business was sold four months later.

Part of interstate team that provided news, generated and edited content to create a community resource for the Australian competitive Pokémon community.Notable achievements:• Live event coverage for 2013 US National Championships by coordinating on-ground sources and hitting over 4000 views.• Use of social media to create growth, culminating in the 2014 AUS National Championships and a Facebook reach of over 6000 people.

Coordinated with an international team of developers and writers on a PHP-based game system that augmented an existing 3D platform. Primary responsibility over the design and creation of replayable content such as minigames for a community of over 1000 players.

Canberra, Australia

Group-based tutoring for weekly classes of 5-15 students primarily for mathematics and when necessary English and sciences. Managed individual learning students' learning plans and catering for individual learning styles.

Bachelor Of Psychology (Honours), Psychology

Awards: • First Class Honours Research projects: • Psychology and video games – honours thesis in which original experimental research was.

Graduate Diploma Of Design, Design Anthropology

Awards: • Top Graduate Prize for Graduate Diploma of Design (Design Anthropology) • Top Student in a Unit Prize for Fundamental Design.

High School Certificate

Notable achievements: • Blaxland House Vice-Captain, 2007 • Canberra Grammar School Medal for an Outstanding Contribution, 2007 • Peter.

School Certificate

Notable achievements: • School Captain, 2005 • Snowy Hydro Award for Science, 2005