Austin Morgan Email & Phone Number

Portland, Or, Us

Portland, Oregon Metropolitan Area

IBA (International Business Associates) is an almost fifty year old business brokerage firm. We sell privately held companies and family owned businesses with values ranging from $500,000 to $50,000,000 in annual revenues. We have completed 4,300+ transactions in industries ranging from retail to manufacturing, cannabis sales (cultivators, processors, retail shops and trade partners) to professional services, e-commerce, technology, franchise resales, franchise sales, and professional practices to hospitality. Our clients receive confidential representation by mergers & acquisitions professionals with the knowledge, experience, & professional skill set required to complete a business sale for the maximum possible market value while employing best practices. IBA serves the greater Pacific Northwest and from time to time participates in business sales throughout the US.

Helped a variety of companies drive revenue through a combination of winning offers, branding, and distribution. Utilizing full-stack marketing practices—SEO, PPC, Content Marketing, Social Media Marketing, Email + SMS Marketing, Data Analysis, Web Development, Copywriting, and more.Favorite two achievements—Driving $47,822 in sales in one week through promotions; generating $90,000 in qualified leads for $500 in advertising spend. Consistently beat benchmarks for open and conversion rates across properties.

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Starting at the young age of 21, I acquired and managed enough SFR properties to generate enough passive income to travel the world, albeit modestly, and see 60+ countries.

Led the company to constant all-time highs through challenging times. Ranked top 150 swimwear retailers for sales in the USA; at times beating big box retailers including Forever 21.

Portland, Oregon Metropolitan Area

Researched and collaboratively developed the backend systems to launch the Zillow Offers program in the Portland market.• Research and implement SaaS solutions to optimize existing processes and support new ones for six departments and two companies.• Capture data from activities and turn it into visualization that tell a story• Analyze the state of the real estate industry and navigate the future.• Pull data and prepare monthly reports for Zillow.• Manage online presence; maintain IT systems.• Eliminate work done by humans by automating as muchas possible with Zapier and other software.

San Mateo County, California, United States

Assisted in sales and marketing for an incredibly kind, talented, and top-performing real estate agent under the Today Sotheby's Internation Realty brand. • Research, design, and implement marketing and operational systems to bolster client acquisition and optimize workflow of transactions.• Produce creative, high-converting marketing pieces—digital and print.• Provide top-notch, empathetic customer service to clients for the entirety of their interaction with the company.• Keep clients up-to-date and informed throughout the transaction to enhance client perception.• Schedule, track, and follow-up with vendors to achieve desired results under tight schedules.• Track marketing efforts and transactions from beginning to end.• Cut excessive costs and maintain a budget.• Manage social accounts, paid media.• Peform webmaster duties• Keep continuity of brand across channels.

San Mateo County, California, United States

Learned the true value of customer service in one of the most well-run, and profitable privately run enterprises.• Unwaveringly comitted to customer service, built productive relationships, resolved complex issues and won customer loyalty.• Organized and led others to achieve business goals and meet daily operating objectives.• Analyzed financial statements, created and implemented improvement plans.• Managed inventory across 75 square miles.• Solved retail customer and B2B problems creatively using tact and diplomacy to achieve win-win outcomes.• Interact with an average of thirty customers per day.• Handled customer inquiries, complaints, questions, and requests.• Calmed angry customers and repaired trust; customers left feeling completely satisfied.

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