Austin Benedict Email & Phone Number

Bellevue, Ne, Us

Offutt Air Force Base, Nebraska, United States

Primary official responsible for planning, executing, and controlling policies, practices, and procedures for the STRATCOM GOC AVOM program managing a 24/7, zero-downtime, series of command centers and a distributed AV network valued at approximately $150 million.- Primary liaison and communicator representing all Abacus interests and personal at STRATCOM.- Produced a system operations test methodology, functionality tracking process, and configuration management plan for all AV, control system, and digital signage components, as well as an end-user training program.- Responsible for capturing key performance indicators (KPI’s) and analyzing metrics to identify trends, as well as organizing historical and on-going critical information reporting to mission, project, and directorate stakeholders.- Oversee the daily operation of the GOC AVOM team via information dissemination, tasking, priority scheduling, mentoring, and project management.- Duties include project planning and execution, stakeholder engagements, conflict resolution for staffing and resources, responding to sourcing outages, device failure mitigation, bench stock inventory management, new-hire interviews, team training and reviews, as well as providing customer support during national level exercises and real-world global events involving the highest levels of US government officials.

Offutt Air Force Base, Nebraska, United States

High level Audio Visual Support at Offutt AFB in Bellevue, Nebraska

Fort Gordon

Active Duty from 2010-2014. Reservist from 2014- 2020. Veteran of OEF. Recently a 25Q with 324th and 98th Expeditionary Signal Battalion, where I operate and maintain a satellite transmission terminal and Line of Sight shelter. As a part of the Command Post Node team, we provide mission essential data and voice to those who need it in the field.

Omaha, Nebraska

• Installing C4ISR Audio/Video equipment such as Planar display monitors, NEC display monitors, Digital signage, HD Cameras, Microphones, speakers, VoIP Phones, Desktop computers, Computers, Control Panels, Cisco VTC units, thin clients, VDS systems, and Touch screens• Troubleshooting and maintaining C4ISR components such as thin clients and end user desktop work stations including VoIP Phones, headsets, microphones, KVM’s and display monitors• Building video walls from start to finish with Planar, NEC, and Christie products, using precise measuring and aligning for perfect placement • Running several Cat6a, Fiber, and Audio/Video cables through ceilings, walls, and access floors• Using Listed Firestop penetration methods and materials, installing according to code• Running, testing, labeling, and landing fiber optic cable according to classification• Installing equipment in racks in TCs and A/V rooms such as Media converters, Panomax PDUs, KVMs, Think Logical, Avenview, Christie, Planar, Cisco, Quintron, ClearOne and AMX• Terminating CommScope Cat6A, BNC Co-ax, Molex power, phoenix connectors, and DB9s• Managing multiple cables in confined spaces under floors and inside cabinets, ensuring they are all secured, and dressed in properly according to ANSI/TIA Standards• Reading blueprints, schematics, pinouts, and drawings. Redlining when necessary

Evans, Ga

I installed telecommunications equipment on telecommunications towers all across the South East. A majority of my work was for Verizon's cell infrastructure, helping build their 4G hex port initiative. I also helped maintain a vast network of microwave antennas and dishes, which provided our customers with business class secure internet and voice services

Fort Gordon

Troubleshooting legacy telephone systems (POTS), fiber optic testing/splicing/terminating, installing network systems using cat6, and using remedy trouble tickets to track and resolve customer issues in a timely manner

Bachelor Of Science - Bs, Information Technology, 3.5

Concentration in troubleshooting and solving engineering problems with technical experience

Associate Of Arts - Aa, Information Technology

Concentration in Networking

Tower Installation, Telecommunications Technology/Technician

Desktop Support, Information Technology