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Austin Bright is listed as Enterprise Payments - Manager of Operations and Client Migration at Capital One, a company with 55043 employees, based in Montpelier, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Austin Bright.
Austin Bright previously worked as U.S and Canada Card - Outbound Payments Process Manager at Capital One and Commercial Bank - Client File Services Onboarding and Support at Capital One. Austin Bright holds Bachelor Of Arts - Ba, Economics And Commerce from Hampden-Sydney College.
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Austin Bright is a Enterprise Payments - Manager of Operations and Client Migration at Capital One.
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- Lead the company-wide Check Disbursement Operations team responsible for fulfilling on disbursement needs for over 20 lines of business, accounting for 6M checks processed annually totaling $7.5B.- Built a self-sustaining and cross functional team of eight associates, spanning team leads, process managers and check approvers by both hiring and merging.
- Responsible for monitoring and supporting all U.S and Canada Card check disbursement file processes which averaged $10M+ in daily transaction volume, and oversaw all internal reconciliation and external wire funding.- Led an operations initiative, in partnership with product, tech and numerous internal clients, to migrate end to end disbursement.
- Implemented and led testing efforts to onboard 800+ small business and corporate clients to an inbound and outbound file delivery product, provided profile maintenance support to 1000+ client requests and served as a liaison between sales and multiple operations back offices in order to expedite client onboarding.- Diagnosed production related issues by.
Richmond, Virginia Area
ACH Operations:- Provided daily customer service to 30-60 business clients utilizing ACH file services for payment needs by both answering inbound calls, and proactively reaching out to clients, when file transmission or reconciliation issues occurred.- Implemented various problem solving techniques, recognized and documented client patterns, and corrected.
Image Check Capture:- Processed 100-200k daily checks, delivered from branches around the state of Virginia to a consolidation site, in order to reconcile and post funds to customer accounts.
Following my junior year of college I interned with various departments within the Credit Union, including Finance, Loan Ops, ACH Ops and Bookkeeping, and also backfilled as a teller. I used this experience, combined with course study, to write a discourse titled "The Role and Impact of America's Credit Union's Amidst the Mortgage Crisis".
Other employees you can reach at capitalone.com. View company contacts for 55043 employees →
Tess Dandridge
Colleague at Capital One
Mechanicsville, Virginia, United States, United States
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Sampurna Shrestha
Colleague at Capital One
Springfield, Virginia, United States, United States
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Zachary Goldglas
Colleague at Capital One
Toronto, Ontario, Canada, Canada
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AK
Antonio King
Colleague at Capital One
Plano, Texas, United States, United States
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Adam Brien
Colleague at Capital One
Greater Richmond Region, United States
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Angela Thames
Colleague at Capital One
Port Arthur, Texas, United States, United States
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Rebekah Mccullough
Colleague at Capital One
Amityville, New York, United States, United States
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John Smith
Colleague at Capital One
Burlington, Massachusetts, United States, United States
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Greg Menegio
Colleague at Capital One
New York City Metropolitan Area, United States
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Sree Ch
Colleague at Capital One
Ashburn, Virginia, United States, United States
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Activities and Societies: Fraternity of Phi Gamma Delta
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Austin Bright works for Capital One.
Austin Bright is listed as Enterprise Payments - Manager of Operations and Client Migration at Capital One.
Austin Bright is based in Montpelier, Virginia, United States while working with Capital One.
Austin Bright has worked for Capital One, Bank Of America, and Newport News Municipal Employees Credit Union.
Austin Bright's colleagues at Capital One include Tess Dandridge, Sampurna Shrestha, Zachary Goldglas, Antonio King, and Adam Brien.
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Austin Bright holds Bachelor Of Arts - Ba, Economics And Commerce from Hampden-Sydney College.
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