Austin Case Email & Phone Number

Los Angeles, California, United States

Remotely Located

Remotely Located

Remotely Located

- Improve business processes in Salesforce through programming, workflows, and system architecture- Work with internal teams as well as external customers to make visions come to life from identifying a need to implementing a solution- Collaborating with a high performing, fast paced team to deliver value on a regular cadence- Use agile practices, through SAFe, to ensure efficient workflows and communication channels

Global

- Research, develop, and implement ideas for a complex & global partner program- Improve business processes in Salesforce through programming, workflows, and system architecture- Architect sustainable solutions to future problems for a growing partner network- Build and maintain tableau dashboards, a data analytics and visualization tool- Consistently recognized as a valuable member for input to challenges faced as a team- Use agile practices and the Scaled Agile Framework (SAFe) to make decentralized decisions and prioritize the flow of work

Global

- Led a project to get Scaled Agile’s 200+ partners to sign a data processing addendum for the new European general data processing regulation- Worked with Salesforce to analyze current data and make continuous improvements towards data quality- Provided assistance ranging from admin support to strategic development- Assist in implementing solutions for technical restrictions

Copper Mountain

- First point of contact for checking in global vacationing families- Process guest arrivals and departures including all payment transactions- Consistently recognized for ensuring every guest feels like a VIP- Actively listened and solved guests problems while exceeding their expectations- Recognized by management for exceeding expectations regarding upselling guests on various activities, dinning and services

Thornton, Co

Work as a team leader or assistant to the manger on duty. Frequently responsible for dealing with problems and coming to a final resolution. Responsible for leading a team and ensuring all team members are doing their job and in their place. Frequently asked to be in charge of the store while manager completes duties, only to be called upon in serious situations. Helped count and keep track of team members drawers, I.E. counting them, recording. Also responsible for writing up team members for various issues and handling them in an appropriate matter. Maintained all team lead duties as well as had to work as part of the team during peak hours.

Greater Denver Area

Work as a entry level employee. Talk with guests and make their experience not just one to remember, but one they want to come back for time and time again. Handle money very efficiently, accurately, and honestly. Do multiple tasks at one time and at a high level also with a sense of urgency. I am very thorough with all tasks, but still manage to maintain a high pace. As well, I am responsible for being able to communicate with team members. I am able to help them where needed, be a leader with things that need to happen, all while maintaining a high standard as well as level of respect for each other.

Greater Denver Area

Worked as an intern for the company headquarters. Worked as a assistant receptionist as well as office assistant at different times. Was responsible for being able to answer phones and direct them to the correct location. Make sure office mail and supplies were accurately supplied and stored. Was responsible for making sure the office areas are easy to access, organized and clean. Responsible for completing tasks for an array of people in a timely fashion and working well with the peers around me. Learned how an office generally operates and the daily functions.