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Austin Case Email & Phone Number
End User Support Engineer
at
GE Aerospace
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
End User Support Engineer
Location
Grand Rapids, Michigan, United States
Company size
Who is Austin Case? Overview
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Quick answer
Austin Case is listed as End User Support Engineer at GE Aerospace, a with 13 employees, based in Grand Rapids, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Austin Case.
Austin Case previously worked as Systems Administrator II at Belcan and Systems Administrator II at Belcan. Austin Case holds Associate'S Degree, It Infrastructure & Cybersecurity from Mid Michigan College.
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Email format at GE Aerospace
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GE Aerospace
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Profile bio
About Austin Case
Austin Case is a End User Support Engineer at GE Aerospace.
Current workplace
Austin Case's current company
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Ge Aerospace
8 roles
Austin Case work experience
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Systems Administrator Ii
Systems Administrator
Provided tier 2 and 3 technical support for a wide-range of businesses in MichiganInstallation and configuration of Unifi network equipmentDeployed Hyper-V servers and VMs for an engineering sandbox lab.Deployment of email security and archiving systems such as Avanan and DropsuiteAdministering the configuration, regular maintenance, and updates of Synology NAS solutionsCollaborated with external partners to establish VPN tunnels, utilizing Watchguard and Meraki firewallsExecuting the installation of SSL certificates on web-hosting environmentsManaged public and internal DNS configurationsLed print server migration projects to new systemsCreation and auditing of Group Policy Objects (GPOs)
Aug 2023 - Apr 2024
Support Specialist
Provided technical support and troubleshooting for a multitude of clients around MichiganAchieved and sustained high levels of customer satisfaction by closing 30-45 tickets on a weekly basisHandled IT outages, implementing effective solutions to restore services rapidly.Streamlined user provisioning and deprovisioning processes in Active Directory, maintaining optimal access levels and security compliance.Administered VOIP tools such as Ring Central, 3CX, and Microsoft TeamsManaged email services including Microsoft Exchange Online + On-Prem, G-Suite, BarracudaSupported a large range of niche professional software applicationsDeveloped and maintained IT documentation using IT GlueEnsured client end-devices and servers have the latest patches
Feb 2022 - Aug 2023
Service Desk Analyst
Delivered Tier 1 technical support to over 25,000 civilians, government, and military personnel, ensuring high satisfaction and resolution rates. Skilled in a broad range of applications including Microsoft 365, Windows 10, Pulse/Juniper VPN, Solarwinds Dameware, Citrix Workspace, VMWare, and Active Directory, enhancing operational efficiency and user experience. Performed password resets, certificate installations, maintaining system security and user access. Utilized knowledge base for reference and guidance, improving resolution speed for complex issues. Conducted browser resets and application cache clearingExperience with ITSM Remedy and ServiceNow ticketing systemsUpheld security clearance to safeguard data integrity and adhere to government regulations
Sep 2021 - Feb 2022
Human Resources Assistant
Provided assistance for the Human Resources DepartmentPerformed various administrative functions, including filing paperwork, delivering mail, sorting mail, and office cleaning.Conducted reference checks for the hiring process.
Jun 2018 - May 2021
Production Intern
Mac Tv Network
Performed interviews Filmed b-roll for local and school eventsCreated scripts, videos, thumbnails, ads, voiceoversWorked hands-on with professional-grade studio equipment
Sep 2018 - May 2019
2 education records
Austin Case education
Associate'S Degree, It Infrastructure & Cybersecurity
Bachelor Of Science - Bs, Network Engineering And Security
FAQ
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Quick answers generated from the profile data available on this page.
What company does Austin Case work for?
Austin Case works for GE Aerospace.
What is Austin Case's role at GE Aerospace?
Austin Case is listed as End User Support Engineer at GE Aerospace.
Where is Austin Case based?
Austin Case is based in Grand Rapids, Michigan, United States while working with GE Aerospace.
What companies has Austin Case worked for?
Austin Case has worked for Ge Aerospace, Belcan, Sja Solutions, Defense Logistics Agency, and Mcbride Quality Care Services.
How can I contact Austin Case?
You can use AeroLeads to view verified contact signals for Austin Case at GE Aerospace, including work email, phone, and LinkedIn data when available.
What schools did Austin Case attend?
Austin Case holds Associate'S Degree, It Infrastructure & Cybersecurity from Mid Michigan College.
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