Austin Frey Email & Phone Number

Chambersburg, Pa

- Individually responsible for creating displays and managing floor layout- Process donations by cleaning, fixing, and pricing items - Interact with donors to establish a comfortable experience picking up donations from their respective locations

Chambersburg, Pa

Chambersburg, Pa

• Invented original cocktails and developed menus for the Market Lounge • Created a unique, comfortable atmosphere for a phenomenal patron experience

Chambersburg, Pennsylvania, United States

Primary duties:- Responsible for ensuring equipment is properly sterilized between patients utilizing various sterilization parameters including mechanical, biological, and chemical sterilization- Preserve a sanitary work environment for guests, patients, providers, and employees- Maintain an accurate account of daily, weekly, monthly, quarterly, and yearly maintenance Elective responsibilities as a member of the Keystone EOC (Environment of Care) Committee:- Verify safe operational procedures and plans for emergencies- Collaborate with the EOC to determine best practices to implement in regards to emergencies and hazards - Lead the designated team to safety in the case of emergencies and emergency drills- Inform employees of the latest protocols and procedures established by Keystone's EOC, and assess them accordingly to ensure a complete understanding of the latest practices

Carlisle, Pennsylvania, United States

- Employed Microsoft Office applications such as Excel and Access to modify and correct a customer database of more than 10,000 documents- Took advantage of Microsoft Visual Code to apply modern CSS3 and HTML5 practices to contracts, forms, and webpages through Inflatable Office rental software- Assisted the General Manager with brainstorming and designing proprietary websites and web applications - Generated custom automations to optimize reports and customer communications, significantly reducing overhead from manual searching- Applied Visual Basic and MS Office experience to create personalized messages for the purpose of extending services to potential clients, increasing marketing efficiency by up to 60%- Managed Twitter and Facebook presence alongside the General Manager to increase customer engagement and awareness by up to 150%

Carlisle, Pennsylvania

- Independently implemented a recycling program for batteries and other miscellaneous items to reduce the Phantom's carbon footprint- Configured and troubleshot most computer equipment such as the Virtual Reality systems Phantom Entertainment offers- Utilized MS Excel to redesign and generate reports, log vehicle maintenance, and check-off lists- Retained the duties of an Event Supervisor in addition to responsibilities for vehicle maintenance and operation

Carlisle, Pennsylvania, United States

- Supervised teams of two to eight people to ensure a phenomenal entertainment event experience- Coordinated with clients and other vendors to arrange events of various sizes from backyard parties to national events

Shippensburg, Pa

- Obtained Level 1 Amusement Ride Inspector Certification from PA Department of Agriculture- Promoted to event lead within three months for superior customer service and leadership skills- Took on organization tasks others had deemed too overwhelming to be worth the effort such as reorganizing the company's documentation file system, resulting in significantly increased efficiency and appearance

Monroeville, Pa

While my primary section at Guitar Center was pro audio, I was a multi-faceted employee — meaning I was knowledgeable enough in multiple departments to assist customers in all sections. I boosted store profits and met established sales goals through various successful methods.- Utilized DOS-style sales interface to manage the customer database and inventory- Followed up with customers via email, phone calls, and in-person communication to ensure customer happiness and improve it when needed- Independently researched industry knowledge to provide customers the best products for their needs as well as direct them with troubleshooting and operations- Adhered to guidelines set by Guitar Center and utilized superb customer service skills to bargain when the store purchased used equipment which increased store profits by 5%

Pittsburgh

- Promoted to server within three months of beginning employment at Hard Rock Cafe despite not meeting the requsitite for the position of having two or more years restaurant experience- Only ever had one customer request to speak to the manager while serving at Hard Rock Cafe; they wanted to inform the manager that I was doing a fantastic job. - Provided extensive knowledge of music and music history to create an authentic 'hard rock' experience for customers from around the world.- Kept notes and frequently followed up with members of the tables to AMPLIFY guest satisfaction.

Pittsburgh, Pennsylvania, United States

- Supported the restaurant from behind the scenes by ensuring the cleanliness of the dishes and the dining area- Provided servers assistance with orders, cleanliness, and their daily tasks

Chambersburg, Pa & Pittsburgh, Pa

In my time at Sheetz I was awarded multiple "Wow!" pins over the course of my employment recognizing exemplary behavior and accomplishments. - Implemented organizational systems in the coolers optimizing restocking efficiency by approximately 25% - Independently elected to organize and clean neglected areas of the store such as the car wash and parking lot - Motivated employees to increase their productivity by initiating friendly contests for daily tasks

Chambersburg, Pennsylvania, United States

My job at rue21 was my debut to the world of hard work and accountability! During my time at rue21 as a salesperson, I maintained the appearance of the store, welcomed guests, and managed financial transactions to name only a few of my responsibilities. Some of my most notable achievements during my time at rue21 include:- Suggested colognes or perfumes to guests upon entrance to the store to seed upsell opportunities which frequently resulted in exceeding company outlined sales goals- Organized displays to be more visually appealing, significantly boosting customer interest in jewelry and accessories- Increased customer satisfaction by creatively dressing mannequins inspiring unimaginative customers to visualize their next potential outfit

Bachelor'S Degree, Computer Science

High School Diploma, General Education