Manage the implementation of Core's commission calculation software across multiple clients. Construct and maintain complex systems of SQL queries and procedures to transform data into helpful output for clients. Use Core's BI tools to present data in a way that is meaningful to commissions and finance leaders.

Served as English teaching assistant at two vocational high schools in Toulouse, France. Also served as an English teacher in a program that works to integrate newly immigrated students from diverse backgrounds into the French educational system.Teaching experience: Taught classes with and without other language department staff, lead activities, and developed educational materials.Communication: Demonstrated ability to communicate new concepts effectively to people with non-native English comprehension.French language skills: Lived and worked using the French language on a daily basis.

Managed the implementation of Epic's insurance billing software at several hospitals and other health care organizations in the US and Canada. Worked on multiple projects simultaneously through groundwork, build, testing, go-live and handoff phases while adhering to strict project deadlines and supporting customer analysts.Project management: Balanced needs of customer-side IT, operations teams, and Epic’s R&D team to push projects forward, deliver best result, and stay on time and under budget.Customer support: Supported Epic’s customers’ IT analysts in system configuration and troubleshooting, using problem-solving and critical thinking skills to work through very technical problems on a daily basis.Management: Managed a junior Epic project managerTeamwork: Worked with a team to manage competing priorities in multiple discrete and integrated areas.Communication skills: Developed strong communication skills, learning to communicate complex, technical solutions in easy-to-understand waysFast-learner: Quickly became an expert in Epic’s insurance billing software in order to provide complex technical solutions to real-world problems, and championed new development and best practices in an environment with frequent software updates

I used QuickBooks and Excel to deal with invoicing payroll, handled money, built a database from a physical store of data, and worked with UniPoint to update employee records and check quality assurance auditing information