Austin Gary Email & Phone Number

National Association of Home Builders Pre-Apprentice Certification Salary: Hours Worked per Week: 40HBI’s pre-apprenticeship program is designed to prepare individuals to enter and succeed in the construction industry. Pre-Apprenticeship Certificate Training (PACT) assist Soldiers in diversifying their skillset to meet the basic qualifications for admittance into a formal apprenticeship program. The program includes an approved training curriculum based on industry standards, education, pre-vocational services, hands-on experience in a simulated lab or with a volunteer opportunity, and apprenticeship application support.• 280 Hours of Electrical Wiring—installed single-pole, 3 and 4-way switches, receptacles, and light fixtures; identify conductors and cables, boxes, fittings and their proper use, NEC 110/250, THNN wire duplex, GFCI, split receptacles, lockout/tagout procedures, installed and tested short circuit, parallel circuits, open circuit and ground fault, conduit bending, electrical blueprint interpretation.• 250 Hours of Carpentry—Assisted in building a replica tiny house, changed locksets and framed walls, windows and doors, roofing, siding, drywall and tile installation, concrete forms, tape measurements, construction math, materials management, installing wood structures, partitions, studding, rafters and joists, including demolition.• Safety—completed Occupation Safety and Health Administration 30 hour safety training, able to safely use, identify, and store hand and power tools, along with identifying potential workplace hazards.• Maintained a high state of readiness in a fast paced, stressful environment.

As an Infantryman in the Army, I handled the essential ground combat operations of the military. My role required me to engage in direct combat, navigate challenging environments, and support the broader objectives of the mission. I was trained to handle advanced weaponry, work in diverse terrains, and execute strategic plans under pressure. Additionally, my position involved teamwork, leadership, and critical decision-making in high-stress situations. This experience has equipped me with a strong foundation in leadership, risk management, and problem-solving.• Leadership & Team Management: Led and supervised team's squads and platoons in high-pressure environments, ensuring mission success through effective communication, training, and delegation of tasks.• Strategic Planning & Execution: Developed and implemented tactical strategies during operations, coordinating with multiple units to achieve objectives in dynamic and often challenging situations.• Risk Assessment & Problem Solving: Conducted detailed risk assessments to anticipate and mitigate potential issues during missions, resolving problems quickly and efficiently in fast-paced environments.• Training & Development: Trained team members in various skills, including weapons handling, physical fitness, first aid, and emergency response, ensuring all personnel were prepared for mission requirements.• Logistics & Resource Management: Managed the allocation and distribution of supplies, equipment, and resources, maintaining operational readiness and efficiency.• Communication & Coordination: Maintained clear and consistent communication with superiors, peers, and subordinates to ensure the seamless execution of missions and tasks.• Security & Safety: Conducted security operations to protect personnel, property, and sensitive information, ensuring compliance with safety protocols and procedures.

A highly skilled and customer-oriented bartender with experience in creating a welcoming atmosphere and delivering excellent customer service. Adept at mixing a wide range of cocktails, maintaining a clean and organized bar area, and working efficiently in fast-paced environments. Proven ability to enhance guest experiences and drive repeat business by providing personalized service and expert drink recommendations.• Provided fast and friendly service to customers in a high-volume bar, serving over [X] patrons during peak hours. Developed expertise in pairing drinks with menu items, driving additional revenue through upselling techniques.• Ensured compliance with all alcohol service regulations, including verifying customer age and managing intoxicated patrons professionally.• Assisted in organizing and running special events, increasing bar traffic by 25% during promotional nights.• Prepared and cleaned bar area before, during, and after shifts, ensuring high standards of cleanliness and organization.

Detail-oriented and customer-focused Collections Agent with experience in managing delinquent accounts, negotiating payment solutions, and maintaining high levels of customer satisfaction. Proven track record of reducing outstanding debts, improving collection rates, and ensuring compliance with federal and company regulations. Adept at handling difficult conversations and resolving disputes efficiently, with a strong focus on minimizing customer churn while recovering revenue.• Manage a high volume of inbound and outbound calls to customers with delinquent accounts, effectively negotiating payment plans and settlements.• Resolve billing discrepancies and disputes, maintaining a professional and empathetic tone to foster positive customer relations.• Utilize 3 Step Collections billing and customer management software to track account history, update records, and document all customer interactions.• Collaborate with internal departments such as customer service and billing to address and resolve complex customer issues.• Consistently achieve or exceed monthly collection targets, while adhering to company guidelines and FDCPA regulations.

Certificate, Carpentry Apprentice

Certificate, Electrical Apprentice

High School Diploma