•Utilize CRM system (Eleads) and other sales tools to manage customer interactions, schedule test drives, and follow up on leads in a timely and efficient manner•Continuously stay up-to-date on new product features, vehicle specifications, and market trends to provide customers with accurate and relevant information•Develop and maintain a broad network of clients through effective communication, follow-up, and building strong relationships•Consistently maintain high levels of customer satisfaction, resulting in a 95% positive customer feedback rating

•Provide financing options and extended warranty packages to customers, ensuring compliance with all state and federal regulations, as well as company policies and procedures•Established and fostered relationships with bank representatives to secure better financing terms, resulting in lower interest rates and more approved customers

•Successfully sell an average of 18 cars per month, exceeding monthly sales quotas by an average of 20%•Collaborate with the finance and insurance departments to provide customers with appropriate financing options and extended warranty packages

•Collaborate with parts department and vendors to ensure timely delivery of required parts and supplies•Utilize maintenance management software to track and manage service orders, inventory levels, and labor costs•Manage and maintain customer relationships to ensure repeat business and customer loyalty

• Cleaned the interior and exterior of the vehicles. • Collaborated with mechanics to make sure all service appoints were cleaned