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Austin Grimes Email & Phone Number
Branch Service Representative
at
Old Hickory Credit Union
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Branch Service Representative
Location
Lebanon, Tennessee, United States
Company size
Who is Austin Grimes? Overview
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Quick answer
Austin Grimes is listed as Branch Service Representative at Old Hickory Credit Union, a with 71 employees, based in Lebanon, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Austin Grimes.
Austin Grimes previously worked as Freelancing at Freelance and Senior Client Experience Manager at Shipmonk. Austin Grimes holds Associate Of Science - As, 3.8 Gpa from Palm Beach State College.
Company email context
Email format at Old Hickory Credit Union
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Old Hickory Credit Union
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Profile bio
About Austin Grimes
At ShipMonk, I leveraged my leadership and interpersonal skills to create a responsive and supportive environment that significantly elevated client experiences. Over a year and a half, I led a dedicated team, utilizing my organizational expertise to streamline processes and enhance customer satisfaction consistently. Previously, at Delivery Dudes, I contributed to operational success by developing a deep understanding of restaurant management and effective project execution.My professional journey is driven by a strong commitment to excellence and a passion for building and maintaining robust client relationships while fostering a positive and collaborative culture both internally and externally. I take pride in solving complex problems, improving processes, and ensuring an enjoyable and engaging experience throughout our projects.In my free time, I enjoy spending quality moments with animals, staying active through various activities, and strengthening my relationships with friends and family.
Current workplace
Austin Grimes's current company
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Old Hickory Credit Union
5 roles
Austin Grimes work experience
A career timeline built from the work history available for this profile.
Freelancing
Freelance
Senior Client Experience Manager
Directed 4 direct managers with 40 indirect team members to successfully drive a positive customer experience.Developed/implemented new SOPs to drive down contact center metrics to excel industry standards. Managed $25m international book of business, focusing on revenue growth, client loyalty and retention tactics.
Jul 2022 - Jun 2024
Project Manager
Directed team of 4 remote reports to facilitate successful project completion and rollout.Managed a company-wide audit project to align financial rates with SEC guidelines. Administered menu optimization project that increased est total revenue by $1.73 per order.
Aug 2021 - Jul 2022
Manager Of Restaurant Operations
Managed 5 remote direct reports with >65 indirect reports to handle customer, logistic, and restaurant related issues effectively.Consistently exceeded in keeping call center metrics (CSAT, AHT, FCR, Response Times, Abandon Rate, etc.) within industry standard.
Sep 2015 - Aug 2021
Team & coworkers
Colleagues at Old Hickory Credit Union
Other employees you can reach at ohcu.org. View company contacts for 71 employees →
DB
Dawson Bonnette
Colleague at Old Hickory Credit UnionOld Hickory, Tennessee, United States
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RR
Ragena Richardson
Colleague at Old Hickory Credit UnionOld Hickory, Tennessee, United States
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JB
Jennifer Bess
Colleague at Old Hickory Credit UnionNashville Metropolitan Area, United States
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TD
Torekea Daniels
Colleague at Old Hickory Credit UnionNashville, Tennessee, United States
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DJ
David Jobe
Colleague at Old Hickory Credit UnionHermitage, Tennessee, United States
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MC
Madison Campbell
Colleague at Old Hickory Credit UnionNashville, Tennessee, United States
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JP
Jammie Phillips
Colleague at Old Hickory Credit UnionLebanon, Tennessee, United States
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GF
Gloria Ford
Colleague at Old Hickory Credit UnionOld Hickory, Tennessee, United States
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TH
Treva Hoover
Colleague at Old Hickory Credit UnionGoodlettsville, Tennessee, United States
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DS
Denise Seay
Colleague at Old Hickory Credit UnionLebanon, Tennessee, United States
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Dawson Bonnette
Colleague at Old Hickory Credit UnionOld Hickory, Tennessee, United States
View →
RR
Ragena Richardson
Colleague at Old Hickory Credit UnionOld Hickory, Tennessee, United States
View →
JB
Jennifer Bess
Colleague at Old Hickory Credit UnionNashville Metropolitan Area, United States
View →
TD
Torekea Daniels
Colleague at Old Hickory Credit UnionNashville, Tennessee, United States
View →
DJ
David Jobe
Colleague at Old Hickory Credit UnionHermitage, Tennessee, United States
View →
MC
Madison Campbell
Colleague at Old Hickory Credit UnionNashville, Tennessee, United States
View →
JP
Jammie Phillips
Colleague at Old Hickory Credit UnionLebanon, Tennessee, United States
View →
GF
Gloria Ford
Colleague at Old Hickory Credit UnionOld Hickory, Tennessee, United States
View →
TH
Treva Hoover
Colleague at Old Hickory Credit UnionGoodlettsville, Tennessee, United States
View →
DS
Denise Seay
Colleague at Old Hickory Credit UnionLebanon, Tennessee, United States
View →
1 education record
Austin Grimes education
FAQ
Frequently asked questions about Austin Grimes
Quick answers generated from the profile data available on this page.
What company does Austin Grimes work for?
Austin Grimes works for Old Hickory Credit Union.
What is Austin Grimes's role at Old Hickory Credit Union?
Austin Grimes is listed as Branch Service Representative at Old Hickory Credit Union.
Where is Austin Grimes based?
Austin Grimes is based in Lebanon, Tennessee, United States while working with Old Hickory Credit Union.
What companies has Austin Grimes worked for?
Austin Grimes has worked for Old Hickory Credit Union, Freelance, Shipmonk, and Delivery Dudes Powered By Asap.
Who are Austin Grimes's colleagues at Old Hickory Credit Union?
Austin Grimes's colleagues at Old Hickory Credit Union include Dawson Bonnette, Ragena Richardson, Jennifer Bess, Torekea Daniels, and David Jobe.
How can I contact Austin Grimes?
You can use AeroLeads to view verified contact signals for Austin Grimes at Old Hickory Credit Union, including work email, phone, and LinkedIn data when available.
What schools did Austin Grimes attend?
Austin Grimes holds Associate Of Science - As, 3.8 Gpa from Palm Beach State College.
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