Austin Hammesfahr Email & Phone Number

Los Angeles, Ca, Us

Atlanta, Georgia, United States

• Independently led the onboarding and training of a new team of CDIs in Case/Contact investigation protocols and procedures, including instruction on the Daily Duty checklist, case call interviews, EMR entry, Citrx/Phetts tips and tricks, and CalRedie/CalConnect usage for the CDC Foundation.• Co-directed all day-to-day Covid-19 Case and Contact Investigation activities for the Amador County Department of Public Health including workflow assignments, quality assurance checks, and daily county liaison updates and communications.• Assisted in the development, refinement, and implementation of updated county Standard Operating Procedures and documentation, emails, and case/contact investigation templates while incorporating on-the-ground feedback and recommending solutions at the county level.• Fostered relationships with county officials and community leaders to expand access to resources for underserved and unhoused patient populations. These expanded resources found were then codified into the official Standard Operating Procedures for Amador County Department of Public Health.• Created dashboards on CalCONNECT to monitor and visualize county case investigation efforts and discuss progress during meetings with team and county points of contact.• Assisted in Data Visualization and Presentation Planning of CDC Foundation Covid-19 and MPX response summaries to aid in future outbreak response.• Created and maintained data of case and contact interviews including detailed record keeping of patient histories, symptomatology, demographic information, and timeline of illness to recovery while maintaining patient confidentiality according to HIPAA guidelines.• Educated patients and contacts regarding the nature of Covid-19 and MPX, vaccine options, quarantine, isolation, and follow-up protocols as directed by the CDC and State/County guidelines acting on behalf of Amador, San Mateo, and Berkeley County Departments of Public Health.

Oakland, California, United States

• Trained 4 cohorts of Community Care Specialists (2 groups of 5 and 2 groups of 13) in workflow within my first two months of employment.• Gathered and entered patient data into CalCONNECT, ARIAS, VIP, and MARI Electronic Medical Record databases and provided essential resources to underserved communities.• Cold-calling Covid-19 cases to interview. Educated community members on proper isolation and quarantine guidelines, provided by CDC and Local Health Jurisdictions.• Led program-wide team building courses offered through TRAIN system on a recurring bi-monthly basis for Tracing Health Project. • Co-designed Course for Tracing Health Program which was a blend of public health, mental health, and arts designed to foster community within the program and grow empathy and interpersonal relational skills for Contact Tracers. • Created and maintained data of case and contact interviews including detailed record keeping of patient histories, symptomology, demographic information, and timeline of illness to recovery while maintaining patient confidentiality according to HIPAA guidelines.• Educated patients and contacts regarding nature of Covid-19, vaccine options, quarantine, isolation, and follow-up protocols as directed by the CDC and State/County guidelines.• Conducted and engaged in compassionate community outreach including Covid-19 case interviews, contact tracing interviews, recovery case interviews, and vaccine scheduling and plasma donation efforts.• Conducted work on behalf of the San Bernardino and Washington County Departments of Public Health using ARIAS, CalCONNECT, VIP, and MARI platforms.

Los Angeles, California, United States

• Developed workflow and standard operating procedures.• Created and maintained patient record databases with detailed record keeping of patient histories, physician notes, and test results.• Systematized patient related customer service, patient scheduling, and medical record correspondences.• Implemented and streamlined schedules to optimize Physician and staff time.• Created, implemented, and conducted extensive research of Covid-19 to develop rigorous safety measures to help prevent viral spread.• Compiled, developed, and maintained detailed record keeping data that included of patient histories while occasionally assisting Physician as a medical scribe.• Transcribed changes in patient history, physician notes, test results and updated digital records in proprietary system according to HIPAA Guidelines.• Executed all medical record requests, inter-office communications, pharmacy refill requests, and faxing of prescriptions.