Austin Kaplan Email & Phone Number

KCN is the leader in providing custom tailored, Advanced Technology Solutions for your business or enterprise. Our team strives to achieve what we call a PCX or "Perfect Customer Experience" with every implementation, which includes ongoing white glove customer support.With more than two decades in the telecom and IT industry, and thousands of implementations under my belt, I created KCN to specifically focus on next generation technologies and up-market verticals. I've I have held positions as Senior Account Executive and National Sales Manager. I co-founded and was the CEO of a successful master agency for over a decade, during that time I had the privilege of being asked to sit on the Verizon VoIP advisory board year after year, helping pave the way for VoIP technology and process.I hand pick the best talent ranging from back-office support, project management, network savvy install techs, and trainers as part of my team. We work on a high level, with the very best brains in the industry. Fortunately, we don't need to waste money and time on marketing. To that point, KCN only takes projects on a case by case basis. Please inquire for our review. By constantly learning, and partnering with a wide variety of trusted and tested carriers, providers, and technologies, along with knowing everything about their contracts, promotional off rack rate pricing, products, internal processes, integrations and strong points, we are always able to recommend and implement the right fit for today and tomorrows needs. This also results in long term relationships as my team takes away the pain points (from pre and post implementation to ongoing account management and support), which allows our clients to concentrate on their core business. I am often asked how I know so much about the industry, where it has come from, and how to seamlessly take advantage of all the major technology shifts as they continually evolve. While being carrier and solution neutral, and passionate about the industry, my team and I are constantly learning and keeping up with all the newest and future technologies well before they are publicly released (for example, 5G - and the fact we've been implementing SD-WAN long before most all others in the industry even knew what the term meant). AI too ;)

Listed skills include Voip, Sip Trunking, Hosted Services, Telephony, and 16 others.