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KCN is the leader in providing custom tailored, Advanced Technology Solutions for your business or enterprise. Our team strives to achieve what we call a PCX or "Perfect Customer Experience" with every implementation, which includes ongoing white glove customer support.With more than two decades in the telecom and IT industry, and thousands of implementations under my belt, I created KCN to specifically focus on next generation technologies and up-market verticals. I've I have held positions as Senior Account Executive and National Sales Manager. I co-founded and was the CEO of a successful master agency for over a decade, during that time I had the privilege of being asked to sit on the Verizon VoIP advisory board year after year, helping pave the way for VoIP technology and process.I hand pick the best talent ranging from back-office support, project management, network savvy install techs, and trainers as part of my team. We work on a high level, with the very best brains in the industry. Fortunately, we don't need to waste money and time on marketing. To that point, KCN only takes projects on a case by case basis. Please inquire for our review. By constantly learning, and partnering with a wide variety of trusted and tested carriers, providers, and technologies, along with knowing everything about their contracts, promotional off rack rate pricing, products, internal processes, integrations and strong points, we are always able to recommend and implement the right fit for today and tomorrows needs. This also results in long term relationships as my team takes away the pain points (from pre and post implementation to ongoing account management and support), which allows our clients to concentrate on their core business. I am often asked how I know so much about the industry, where it has come from, and how to seamlessly take advantage of all the major technology shifts as they continually evolve. While being carrier and solution neutral, and passionate about the industry, my team and I are constantly learning and keeping up with all the newest and future technologies well before they are publicly released (for example, 5G - and the fact we've been implementing SD-WAN long before most all others in the industry even knew what the term meant). AI too ;)
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Ceo And FounderKapcom Networks (Kcn)Los Angeles, Ca, Us -
Ceo & FounderKapcom Networks (Kcn) 2016 - PresentBeverly Hills, Ca- I make it happen.- Expert in Networks / Zoom / Teams / CCaaS / UCCaaS - Thousands of network implementations under my belt over two decades, with some of the largest companies on the planet being current clients.- KCN specializes in implementing next generation technologies, network, and telecom solutions. We take into consideration the specific requirements and environment of each client while providing ongoing white glove support and account management. Nobody has more experience than our team. - Work directly with the Regional and National VP's, Sales Directors, Senior and Major Account Executives and their Sales Managers, Sales Engineers and Solutions Architects, and Project Managers directly with the carriers such as Zoom, Verizon, Lumen, GoTo, PaloAlto, AT&T, Spectrum, Crown Castle Fiber, T-Mobile, VeloCloud / VMware and a wide variety of other VoIP / Fiber / SD WAN / SASE, Cloud / AI and Cyber Security providers.-KCN specifically caters to each client needs, never based off what the carriers want us to push. - KCN and the direct account teams at the carriers all work hand in hand together as a team in order to provide our mutual clients with the best customer experience and pricing possible (as they know we can offer any carrier so our pricing and promos are floor rates that will NEVER be beaten). When you have two eyes on every order, two account managers, experienced implementation specialists teams, and professional global network and tech savvy installers, our clients win! Nobody likes telecom and IT headaches and our methods minimizes that to the fullest potential. - KCN has pioneered the direct teaming partnerships with the carriers. They have realized the value of a direct and indirect folks teaming together, and the benefits it brings to our mutual clients, with far greater account longevity and happier people. - KCN will always get the lowest possible pricing due to our strong carrier contracts, volume, relationship and experience. -
Ceo & Co-FounderItelecom Jan 2006 - Jan 2016Greater Los Angeles Area- Ran all carrier sales and back end operations, sales forecasting, and training- Trained and managed the direct and indirect sales teams, trying to help them move from the older transactional mentality to a solutions based mind set- Managed implementation and customer support for the sales operations- Negotiated master agreement contracts with the carriers and kept them in check- Handled executive level carrier escalations and oversaw project management -
National Sales ManagerPipeone Communications 2002 - 2006Greater Los Angeles Area- Ran and trained Verizon sales teams on VoIP and internet technology teaching them how to properly implement the solutions per each customers specific environment and needs- Implemented the very first Hosted PBX (Cloud Based VoIP) system within the Verizon Partner Program, and learned a whole lot along the way- Top producer of VoIP solutions within the Verizon Partner Program every month / every year
Austin Kaplan Skills
Austin Kaplan Education Details
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Communication And Media Studies -
Sycamore
Frequently Asked Questions about Austin Kaplan
What company does Austin Kaplan work for?
Austin Kaplan works for Kapcom Networks (Kcn)
What is Austin Kaplan's role at the current company?
Austin Kaplan's current role is CEO and Founder.
What is Austin Kaplan's email address?
Austin Kaplan's email address is au****@****com.com
What is Austin Kaplan's direct phone number?
Austin Kaplan's direct phone number is +132360*****
What schools did Austin Kaplan attend?
Austin Kaplan attended University Of Cincinnati, Sycamore.
What skills is Austin Kaplan known for?
Austin Kaplan has skills like Voip, Sip Trunking, Hosted Services, Telephony, Star2star, Managed Services, Mpls, Internet Services, Co Location, Ip Pbx, Unified Communications, Sip.
Who are Austin Kaplan's colleagues?
Austin Kaplan's colleagues are Purnendu Paul.
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Austin Kaplan
New York City Metropolitan Area3goldmansachs.com, gs.com, angelogordon.com1 (972) 5XXXXXXX
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Austin Kaplan
Austin, Tx -
1criticalmass.com
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Austin Kaplan
Hoboken, Nj2malkamediagroup.com, rowan.edu
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