Austin Knowles Email & Phone Number

Atlanta, GA, US

• Successfully engaged with customers across all 50 states and Puerto Rico, demonstrating exceptional geographic reach and customer satisfaction.
• Surpassed the ambitious 2022 annual sales target, achieving a gross margin of over $600,000 and generating a remarkable $7.2 million in total sales after transitioning to a full-time account manager role.
• Cultivated and sustained high-value relationships within the Department of Interior, notably with key departments like the National Park Service, Bureau of Land Management, and Bureau of Reclamation, bolstering.

United States

• Expertly orchestrated the creation, scheduling, and dissemination of comprehensive marketing materials, including whitepapers, case studies, press releases, email campaigns, and social media content.
• Meticulously updated and managed the marketing calendar, ensuring seamless coordination for the timely creation, editing, review, and publication of all content.
• Oversaw the complete content lifecycle for Commdex.com through WordPress hosting, maintaining high standards for quality and consistency.
• Achieved a staggering 1,000% year-over-year growth in Social Media engagement on LinkedIn between 2021 and 2022, amplifying brand visibility.

Smyrna, GA

• Established enduring relationships with customers, streamlining the purchasing process and enhancing overall client satisfaction.
• Managed the end-to-end lifecycle of equipment-only orders via TACCOM & FIELDCOM Contract vehicles, from initial order requests to vendor sourcing, quote generation, and proposal submissions.
• Diligently monitored and tracked open orders, proactively updating customers about lead times and any delays, thereby improving transparency and trust.

Atlanta, Georgia

• Efficiently processed and dispatched service requests for janitorial cleaning equipment to a network of Service Providers across the United States, Canada, and Puerto Rico.
• Meticulously maintained a Salesforce CRM database of over $10 million worth of floor cleaning machines and professional cleaning equipment, ensuring data accuracy and ease of access.
• Expertly generated dispatch tickets for all service calls, coordinated Service Technicians, managed aging calls, engaged in customer follow-ups, and delivered tailored resolutions for each work order.

• Effectively directed ground crews in the meticulous loading, unloading, securing, and staging of aircraft cargo and baggage, ensuring operational excellence.
• Collaborated seamlessly in a team setting to guarantee the safe and efficient arrival and departure of each aircraft, contributing to overall operational integrity.

Athens, Georgia

- Report news stories for publication or broadcast, describing the background and details of events.- Arrange interviews with people who can provide information about a story.- Review copy and correct errors in content, grammar, and punctuation, following prescribed editorial style and formatting guidelines. Typically following the AP StyleBook.- Research.

Bachelor’S Degree, Broadcast Journalism With A Minor In Sports Management

Activities and Societies: Grady Newsouce - See Experience

Associate’S Degree, Media Studies