Austin Knowles Email and Phone Number
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Austin Knowles personal email
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I am currently a Senior Systems Administrator at William E. Groves Construction (Groves Electrical Services). My work includes, but is not limited to, Managing Backups, Computer Builds, VOIP Phone server Administration, Maintaining proper Antivirus/Malware software on our network, maintaining a functional Windows environment (Active Directory, Exchange 2010, etc.),Specialties:* Windows XP, Vista, 7, 10* Windows Server OS* Dell Kace K1000 Network Management System* 3CX Administration* Quest Rapid Recovery* Sophos Anti-Virus* Administration of Bomgar Remote Support
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Senior Systems AdministratorGroves Electrical ServicesMortons Gap, Ky, Us
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Senior Systems AdministratorGroves Electrical Services Sep 2022 - Present -
Systems Administrator IiGroves Electrical Services Mar 2021 - Sep 2022
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Systems Administrator IGroves Electrical Services Jun 2018 - Sep 2022* Troubleshoot and Resolve moderately complex computer issues* Troubleshoot and Resolve server issues* Maintain measures to ensure both network and system security (Sophos A/V)* Maintain Backup and Disaster Recovery Schedules (Quest-Rapid Recovery)* Active Directory Administration* Exchange Administration* Maintain IT Inventory (Ink, Printers, PC Peripherals)* Order/Build/Deploy Maintain Computer and Peripherals for the Company* VOIP Phone Server Administrations (3CX)* Administration of Sophos Firewall'sSelected Accomplishment(s):* Fix Exchange URL Mis-Matches / Certificates and Implementing Outlook Anywhere with Minimal Downtime* Hardware refresh of entire Network Backbone Infrastructure with minimal downtime including changing from two physically separate networks to logically separated networks. * Design, Plan, and Implement E-Mail address transition team.
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Pc TechnicianFreelance Pc Technician 2004 - PresentPerform malware removal, hardware repair/upgades, home wired/wireless network setups, data recovery, etc
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It Remote Support AdministratorMurray Kentucky Energy (Formerly Armstrong Coal Company) Feb 2018 - Jun 2018Carried over previous roles from Armstrong Coal Company when Murray Kentucky Energy became the Parent company.Additional Murray Kentucky Energy Roles/Accomplishments:* Helped with merging existing Murray Energy networks with the new Murray Kentucky Energy networks (formerly Armstrong's networks). * Key member of E-Mail address transition team.* Added additional sites to manage owned by Murray Energy Corporation. * Design, Plan and Implement Data Center move with Minimal Downtime. * Design, Plan and Implement Kronos time clocks at all locations, with additional configurations.* Worked with Murray Energy Corperations Security Team for additional Network Cameras, and troubleshooting existing.Roles/Accomplishments carried over from Armstrong Coal Company:* Design, Plan and Implement Windows 7 Migration* Design, Plan and Implement Windows Patch Management Process* Check Status and troubleshoot Symantec Backup to Tape* Troubleshoot and resolve moderately complex computer issues* Troubleshoot and Resolve server issues* Maintain measures to ensure both network and system security (Endpoint Anti-Virus, Malwarebytes Enterprise Edition, etc. ).* Design, Plan and Implement a Wake On LAN Policy* Maintain stability on domain PCs.* Provide Remote PC Support via Bomgar
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It Helpdesk TechnicianArmstrong Coal Company Jun 2012 - Jun 2018* Design, Plan and Implement Windows 7 Migration* Design, Plan and Implement Windows Patch Management Process* Check Status and troubleshoot Symantec Backup to Tape* Troubleshoot and resolve moderately complex computer issues* Troubleshoot and Resolve server issues* Maintain measures to ensure both network and system security (Endpoint Anti-Virus, Malwarebytes Enterprise Edition, etc. ).* Design, Plan and Implement a Wake On LAN Policy* Maintain stability on domain PCs.* Provide Remote PC Support via BomgarSelected Accomplishment(s):* Implemented Patch Management process utilizing the Dell Kace K1000 appliance.* Performed Windows 7 Migration utilizing the Dell Kace K2000 appliance* Implement Mobile Management utilizing Dell Mobile Management* Implemented a low-cost inventory management system for IT use.* Key member of SAP BPC implementation team.* Design, Plan and Implement Data Center move with Minimal Downtime.
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Easy Tech AssociateStaples Jan 2012 - Jun 2012Provide Customer Service, Provide "Easy" IT information with PC/Networking Sales. Perform "Easy" PC Setups, Virus Remove, Other Repairs". Maintain the sales floor.
Austin Knowles Skills
Austin Knowles Education Details
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KctcsI.T. (Microsoft) -
Hopkins County Central High SchoolHigh School
Frequently Asked Questions about Austin Knowles
What company does Austin Knowles work for?
Austin Knowles works for Groves Electrical Services
What is Austin Knowles's role at the current company?
Austin Knowles's current role is Senior Systems Administrator.
What is Austin Knowles's email address?
Austin Knowles's email address is ak****@****oal.com
What is Austin Knowles's direct phone number?
Austin Knowles's direct phone number is +127083*****
What schools did Austin Knowles attend?
Austin Knowles attended Kctcs, Hopkins County Central High School.
What skills is Austin Knowles known for?
Austin Knowles has skills like Technical Support, Help Desk Support, Windows 7, Microsoft Exchange, Troubleshooting, Operating Systems, Networking, Windows 7 Migration, Windows Server, Dell Kace, Antivirus, Hardware.
Not the Austin Knowles you were looking for?
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Austin Knowles
Indorama Port Neches Ee Co-Op | Studying Electrical Engineering At Lamar UniversityNederland, Tx -
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Austin Knowles
Foreign Exchange Business Management, Marketing, Sales Graduate From Manchester University, Indiana.Plainfield, In -
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