Austin Leaming Email & Phone Number

Aurora, Co, Us

Aurora, Co, Us

New York, Ny, Us

Responds to customer product inquiries via telephone, video conferencing, or in written internet-based email or chat sessions. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.Documents customer information and recurring technical issues to support documentation, product quality and product development.Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting and debugging computer systems, complex software, or networked and/or wireless systems.Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Provides support to users where the product is highly technical or sophisticated in nature. Mentors colleagues and communicates across-teams to solve customer issues.Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.

New York, Ny, Us

Englewood, Colorado, Us

Successfully created the network foundation for new dental offices in the Denver area by running all Cat 5e/Cat 6 cabling, installed all hardware including, switches, firewalls, routers, WAP’s, and deployed site with cloud backup software and cyber security protections.Successfully installed acquisition hardware, including CS 9600 and CS 8100 units and software deployment as a contractor being dispatched directly from Carestream. Re-established relations with clients after CTS had been recovering from a massive cyber attack in November of 2019 where all 160 clients were affected with ransomware.

Aurora, Colorado, Us

Successfully installed access control measures and camera security surveillance in large and small construction sites.Worked on a team to draft quotes for potential build outs of new access control systems. Performed walkthroughs and met with clients to present the drafted quote. Supported the system managers remotely when they required assistance or training with new access control software. Worked as a team to install the camera system at the Centennial airport, Legacy Academy in Elizabeth, and access control systems in new office spaces in the Republic Tower building and for the C.A.R.D. centers in the Denver area.

Irvine, Ca, Us

Operated the employee check-in security screening area before each Home game. Assisted law enforcement with operation of camera systems in the stadium during incidents inside of the stadium or near the stadium.Performed walkthroughs throughout the stadium to ensure secure areas remained secure during and outside of game days.

Performed daily maintenance and safety checks on garbage trucks.Hauled waste and paper in a single-axle dump truck.Reported repair requirements and truck malfunctions to supervisor as needed.Adhered to scheduled route unless modified and authorized by supervisor.Supported other members of the team when routes were especially heavy and assistance was needed once my route was completed.

Oklahoma City, Oklahoma, Us

Efficiently planned, organized and coordinated outgoing shipments.Verified that quantities and products were accurate based on customer order documents.Responsible for the installation of new merchandise for staging areas on the main floor.

Computer Software Engineering

Associate Of Arts And Sciences - Aas, Cyber Security Specialist