 Computer set-up and optimization, software installs, troubleshooting, OS Migration, computer tear-downs and builds Technical support of 100+ engineers including but not limited to desktop support, remote support, VPN access, hardware/software installs, imaging of computers, network support, active directory adding/removing of users, permissions. Use of a ticketing system to track and complete tickets completely. CCTV Installation, cabling, setup and training on use Digital Signage / Menu Board installation both wall and ceiling mounted Printer maintenance including cleaning, installation of maintenance kits, replacing various parts (including but not limited to LVPS, formatter, imaging drums)  POS installation and troubleshooting (including but not limited to pin-pad mounting and installation, cash drawer, receipt printer, barcode scanner)  Remote software assistance and troubleshooting via services like LogMeIn, Teamviewer, VNC Network service including router and access point set-up, IP configuration of printers, computers, NAS devices, CCTV cameras and phones. Virus and malware removal Deploying various Cisco phones with general training on use. Installation and troubleshooting of various audio/video equipment including but not limited to projectors, floor and ceiling speakers/cable, retractable screens, polycom audio/video conference units. Preventative maintenance of computer hardware, kiosks and POS systems Various low voltage cable wiring for CCTV, computer networks, VOIP phones Vonage phone system setup  Bidding on, completing and closing of jobs Phone wiring conversions from analog to digital, DEMARC extensions, running of cat5/cat6 cable. Toning, terminating and testing of cable runs Server rack and stacks, cable management (both rack mount and cabinet mount) Giving basic software training on Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Training and assisting new hires

 Opening/Closing the Store, Including but not limited to counting down the cash registers at open and close of business, safe deposits and other general management and clerical duties. Technology and General Customer Assistance Supervising and Training of Associates

 Selling of both New and Used Vehicles Customer Assistance, Up-selling and Accessories Following up on Potential or repeat Customers Inspecting and Detailing Vehicles for Delivery

 Technology sales, assistance and up-selling Repairing/Troubleshooting Computer Problems Ringing up of Sales

 General Sales and Up-selling Working in the Document Center making copies, desktop publishing and assisting customers Counting down drawers at open/close of business