Austin Workman Email & Phone Number

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

• Crowd Engagement and Fan Interaction: Successfully entertained and engaged large crowds of up to 6,500 fans at home games, resulting in increased fan spirit, attendance, and positive feedback.
• Community Representation: Represented the team and organization at various community events in the Chattanooga area, enhancing brand visibility and building positive relationships with fans and local communities.
• Creativity and Performance Development: Collaborated with the promotional team to create entertaining and engaging routines, leading to memorable and impactful experiences for fans and patrons during games and events.

Chattanooga, Tennessee, United States

• HR Process Improvement: Led and implemented process improvements for new hire, termination, internal promotion, and job/salary change processes, resulting in a 25% reduction in processing time and increased data.
• Employee Engagement Enhancement: Collaborated with managers and employees to develop and execute initiatives that improved employee engagement by 15%, contributing to a positive workplace culture and increased.
• HR Metrics Analysis: Utilized HRIS reports and data analysis to measure and improve key HR metrics, providing recommendations to HRD and business leaders that supported informed decision-making and optimized business.

Chattanooga, Tennessee, United States

• Streamlined HR Processes: Implemented efficient and standardized HR processes, including onboarding, benefits administration, and performance management, resulting in a 20% reduction in processing time and improved.
• Employee Engagement Program: Spearheaded the development and execution of employee engagement initiatives, resulting in a 15% increase in employee satisfaction and a positive impact on retention rates.
• Training & Development Program: Designed and implemented comprehensive training and development programs for staff, resulting in a 25% improvement in employee skill development and a more skilled and motivated workforce.

Hixson, Tennessee, United States

• HR Process Optimization: Streamlined and automated the HR cyclical processes, including performance management, onboarding, and employee records management, resulting in a 30% reduction in administrative time and.
• Talent Development and Training: Developed and implemented a comprehensive training program, ensuring timely execution of regulatory and corporate training requirements, resulting in a 20% increase in employee skill.
• Employee Engagement Enhancement: Led initiatives to improve employee engagement, resulting in a 15% increase in employee satisfaction scores and a reduction in turnover by 10%. Implemented feedback mechanisms to.

Hixson, Tennessee, United States

• Guest Service Excellence: Led a team of passionate Guest Advocates and Front of Store Attendants to consistently exceed guest service expectations, resulting in a 95% positive guest feedback and increased customer.
• Sales and Engagement Improvement: Implemented effective training and coaching programs to improve team members' guest engagement skills, resulting in a 15% increase in sales and guest satisfaction scores.
• Operational Efficiency: Developed and executed intra-day workload optimization plans, resulting in a 20% reduction in wait times at checklanes, guest services, and pick-up areas, enhancing the overall guest experience.

Hixson, Tennessee, United States

• Sales and Profit Optimization: Successfully implemented sales strategies and staff training initiatives that led to a 15% increase in monthly sales and a 10% improvement in overall profitability.
• Team Development and Performance: Developed and coached a high-performing team, resulting in improved guest service ratings by 20% and a significant reduction in customer complaints.
• Cost Control and Inventory Management: Implemented effective cost control procedures and inventory management practices, leading to a 15% reduction in food and beverage waste and improved overall efficiency in the.

Hixson, Tennessee, United States

• Game Room Maintenance Excellence: Achieved a consistent 100% operational status for all games by conducting proactive inspections and regular maintenance, resulting in enhanced guest satisfaction and minimal downtime.
• Guest Assistance and Engagement: Recognized for outstanding guest service, receiving multiple positive feedbacks from guests for providing helpful assistance, explaining game rules, and ensuring a fun and enjoyable.
• Safety Compliance Leadership: Led and implemented safety training sessions for game room staff, resulting in a 20% reduction in safety incidents and promoting a safe and secure environment for both guests and team.

Bachelor Of Science - Bs, Criminal Justice

Activities and Societies: Men’s Lacrosse

Minor, Business Administration And Management, General

Activities and Societies: Men’s Lacrosse