Austin Batse Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Raleigh-Durham-Chapel Hill Area

Lead/Manage project scope, project schedule, and project costs for complex, high-profile cutting edge initiative "Digital First" efforts that tie into M&A operations and overarching digital transformation endeavors. Lead technology delivery teams in the planning and execution of the divestiture of all technology applications and infrastructure.

Data Center/Facilities Decommissioning/Cloud MigrationsInventory all physical or logical components in the data center. Ensure all internal services are accounted for and solution-ed into a new hosting location. De-provision, decommission and physically remove all associated hardware and supporting infrastructureSupport the client services team on viable solutions and migration of clients to Amazon Web Services (AWS) & Microsoft Azure cloud platforms. Execute on all outcomes agreed with account teams and clients to migrate their services to their final hosting locations.

Manage Digital Application Services (DAS) PMO duties for Comerica Bank account. Establish PMO to support the Digital Business Transformation Office. Supporting the migration of applications to Amazon Web Services (AWS) & Microsoft Azure cloud platforms, application modernization, decominishing of legacy applications, & process optimization.

Durham, Nc

Manage Business Application Services (BAS) financial and contract duties for BCBSNC account. As well as being directly responsible for the BAS PM practice, Developers, and Testing resources. Time Management (Time Reports, Time Approvals, Missing Time Tracking, Time Reconciliation) Expense Management (Client Expense Approval & Standards, Expense Reports & Tracking billable/non-billable) Invoice Management (Expenditure Inquiry, Invoice Review and approval, Open AR reports, Reconciliation to client time tracking system) Financial Management (Forecasts, Actuals, Revenue, Contract Margin, Expenses billable & non-billable, Project Analysis Reports) Contract Management (SOW, MSA, Change Requests, Budget) Resource Management (On Boarding & Staff Roll-off)

Durham, Nc

Lead multiple project implementations at any given time, reporting on project status, managing issues and changing priorities. - Initiate projects including: developing workplans using a consistent and documented methodology, identifying tasks to be completed and assigning the requisite resources. As well as measure and manage project effectiveness- Developed and managed project budget/resource plans congruent with project objectives and requirements

6 Month Contract - Assigned to LenovoProvide day to day program management leadership across the joint launch team and geographies for SL/L series ThinkPad. Ensure alignment of global deliverables, project timelines/milestones, & funding.

Global provider of corporate performance management solutions with 100 employees. Joined as a founding member and participated in the growth by driving all aspects of solution delivery from pre-sales to implementation and customer support. Develop strategic plans, and direct client development, relationship management, and business development efforts. Lead groups of North American delivery managers and Latin American resources. Oversee scheduling and requirements gathering. Lead software development related activities and deliverables associated with Professional Services delivery utilizing dual-shore deployment resources.- Retained to establish pre-sales, professional services, and support organization for this startup operation.- Partnered with Director of Sales to identify new business partners for acquired Brazilian software product and to build international solution delivery strategy.- Played integral role in Carpio earning designation as Best New Vendor 2009 in the Corporate Performance Management (CPM) space.- Drove successful under budget completion of all projects for 2 consecutive years.

Provider of e-procurement solutions for higher education, public sector, healthcare, and life sciences organizations with $50M annual revenue. Led product design and management of Inventory & Stockroom Management solution; pilot team in designing and developing product line functionality and extensions to increase sales revenue, user adoption, and application footprint. Drove efforts to design innovative solutions to broaden market reach. - Revitalized previously underperforming product line and boosted installed client base 400% by orchestrating focus groups and introducing new functionality based on group findings.- Drove substantial increases in product quality that significantly improved customer satisfaction, resulting in creation of the first reference account, which led to additional agreements and significantly enhanced bottom line.

Global leader in delivering Business Management Process solutions with over 250 people. Jobs Held: NORTH AMERICAN PRODUCT MANAGER / SENIOR IMPLEMENTATION MANAGER / SENIOR SOLUTION CONSULTANT / APPLICATIONS ENGINEERING MANAGER / APPLICATIONS ENGINEER Hired as company’s 1st employee to establish and hire resources into several operational groups including pre-sales, QA, customer support, training & education, professional services, off-shore delivery team, and product management, prior to transitioning them to full time department heads. Earned multiple promotions throughout 10-year tenure, culminating in role that drove all North American product development and release and support strategies for all products. - Honored as “Employee of the Year” in 1999 and nominated 3 other years. - Established offshore delivery team with 25 resources servicing worldwide clients; team provided sales with more customized integrations and demonstrations for presales efforts, positioning sales to win more deals. - Cultivated relationships with high-profile clients such as Microsoft, Christies Auction House, Dell Computer, John Hancock, ZC Sterling, ConEdison, Aventis Pharmaceuticals, Sonoco, Citizens Bank, and Janus. - Trained worldwide delivery team on best implementation practices; created certification program to certify all project resources on knowledge/understanding. - Partnered with sales to boost revenue 50% - 150% YOY; designed presentations and technical demonstrations during pre-sales cycles and mentored pre-sales team.- Collaborated with analysts to elevate Ultimus to leader in Gartner magic quadrant; managed all comprehensive technical presentations to Gartner & Forrester.