Austin Landrey Email & Phone Number

Chandler, Az

Promoted to role to guide the professional efforts of 4 direct reports and 150 indirect reports across 3 locations. Provide strategic guidance and direction for overall operations, including customer service, procurement, staff development and leadership and warehouse functions at 3 distribution facilities located in Chandler, AZ, Memphis, TN and Mechanicsburg, PA, bringing in a total annual revenue of $200M+. Direct management personnel in establishing and attaining company sales targets in order to continuously drive the growth and profitability of the company. Work directly with outside sales team to analyze sales and new business opportunities, implementing new strategies and sales targets to achieve desired results. Partner with finance team to develop customer pricing models in order to improve profitability. Conduct operational assessments and drive continuous process improvement to enhance overall operations. Assist in managing/allocating annual budget, implementing cost containment initiatives to improve profit margins. Recruit, hire and train all team members to meet staffing needs, conducting regular performance evaluations in order to maintain high level of quality and productivity. Successfully led the company to a 30% CAGR (Compounded Annual Growth Rate) during tenure. Eliminated significant operational expenses by restructuring processes while simultaneously increasing productivity. Built and continue to foster strong relationships with fortune 500 retailers/vendors, including Home Depot, Lowes, UPS, Best Buy, AutoZone, Hershey, Pepsico and Old Navy/Gap Inc.

Chandler, Az

Provided direct oversight of overall sales, service and profitability for high-volume distribution facility. Supervised a team of 3 direct reports and 125 indirect reports, consisting of sales and customer service personnel. Managed daily business functions, implementing key strategies and initiatives to achieve operational goals and objectives. Directed operations for the processing, support and resolution of 10K+ weekly customer orders being distributed to 35K+ retail locations throughout the US. Developed staffing roles, responsibilities and goals, introducing new strategies focused on improving customer satisfaction, profitability and productivity. Managed internal item database of 5K+ using online vendor portal to accurately track items. Interfaced with manufacturers regarding item discrepancies, product orders and delivery issues. Conducted internal assessments to identify system inefficiencies, meeting with cross-functional managers to develop effective solutions and process improvements. Led the implementation of an online vendor portal projects, which saved company 400 hours of administration time annually, yielding a significant cost savings. Facilitated open communication throughout the business with weekly sales and operations calls. Partnered with senior management teams on a monthly basis to evaluate current and future business opportunities. Collaborated with Director of Procurement to maintain appropriate inventory levels, ~ $9.5M, while maintaining customer fill rates. Coordinated with Warehouse Operations Manager to maximize efficient workflow of all orders for on-time delivering from 3 distribution centers located in AZ, PA and TN. Supported the successful attainment of all assigned sales and EBITDA budget goals.

Chandler, Az

Provided direct supervision and guidance for staff of 2 customer service professionals and 2 warehouse managers located in AZ and TN. Oversaw processing of customer orders and ensured on-time delivery to customers by directed daily warehouse activities, including labor scheduling, work prioritization, personnel management and space utilization. Developed and managed relationships with 15-20 manufacturers, negotiating rebates, special buys and providing quarterly movement reports. Managed internal item database of 200+ items; purchased inventory for 2 warehouses to maximize customer fill rates while keeping holding cost down. Provided customer price quotes to VP of Sales for current and potential customers. On-boarded new customers and communicated requirements throughout the business. Traveled with President and VP of Sales to current and potential customers to understand operational challenges and provide effective solutions.