Austin Moyer work email
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Austin Moyer personal email
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I have over 20 years experience in hotel, restaurant, banquet, and catering management. I'm known as a manager who increases revenue, performance and guest satisfaction. I'm proficient with Microsoft systems, point of sales systems along with payroll and accounting. I have supervised a team of 7 direct reports and over 60 indirect reports in various departments of a 224 room hotel. My superiors have described me as dedicated, reliable, honest and motivated to achieve organizational success.♦ MS Word ♦ Excel ♦ Outlook ♦ Micros, Aloha and Digital Dining POS systems
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General ManagerEmbassy Suites Dec 2016 - Feb 2020Auburn Hills, Michigan, United States• Effectively coordinated a $5MM hotel renovation along with a Hilton brand-to-brand conversion from Hilton Suites to Embassy Suites.• Achieved top 5% of company for forecast accuracy of under 1% for the year 2018.• Led a team of 7 direct report professionals along with more than 60 indirect reports in various departments of a 224-room all suites property.• Provided timely, real-time feedback to management, and hourly associates on service and operational standards.• Demonstrated dependability and showed a sense of urgency about getting results; willing to commit the hours needed to get the job completed; took responsibility for actions and to achieve results; overcame obstacles.• Developed, implemented budgets, financial plans and controlled expenditures while maintaining statistical and financial records.• Managed multiple projects and effectively prioritized tasks, responsibilities, and goals; used goals to guide actions and create detailed action plans; organized and scheduled people and tasks; utilized resources effectively to meet goals.• Adapted and changed course of action when appropriate; effectively transitioned from task to task; dealt well with unresolved situations, frequent changes, delays, and unexpected events; kept sight of objectives amidst shifting priorities. -
Assistant Gm/ Director Of Food And BeverageHilton Suites Auburn Hills Hotel Aug 2015 - Dec 2016• Coordinated and organized in-house marketing programs to promote restaurant and establish long-term customer relationships. Increased departmental revenue by 14%.• Reduced departmental operating costs without sacrificing quality and service for customers. Decreased food cost by 3% and beverage cost by 4%.• Interviewed, hired, trained, and carried out employee disciplinary actions and reviews resulting in an efficient, cohesive work environment.• Created and supported clear lines of responsibility for management team, including coverage and oversight throughout the day.
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Director Of Food And BeverageThe Community House Jan 2012 - Aug 2015Birmingham, Michigan• Implemented the revamping of the Banquet and Catering department to execute all events onsite instead of using outside caterers. Achieved sales growth of over $195K in 2013 and $215K in 2014.• Active contributor in executive committee meetings regarding communicating methods of improvement to positively impact business results.• Set up and launched new offsite catering delivery business for Banquet and Catering department with all operating procedures and menu implementation.• Measured, analyzed, and communicated departments’ performance using a variety of financial/non-financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data.
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Director Of Food And BeverageEmbassy Suites Sep 2010 - Aug 2011Embassy Suites Detroit/ Troy• Managed sales, service and operating personnel of restaurant, banquet and kitchen teams and developed standard operating procedures for each department while maintaining pro-active sales approach for each department.• Enjoyed team environment; promoted employee strengths and achievements along with accountability.• Empowered team to implement new ideas and participate in leadership growth and development opportunities.• Increased overall sales of Food and Beverage department by 38% in the first year.• Provided strategic and tactical direction to all aspects of the Food & Beverage operations including restaurants, bars, banquets, in-room dining, private bar and amenities.
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Food And Beverage DirectorCrestline Hotels & Resorts Oct 2009 - Sep 2010Hilton Garden Inn Downtown Detroit• Able to see the big picture and identify opportunities and solutions to improve business results• Interviewed, hired, trained, employee disciplinary actions and reviews resulting in an efficient cohesive work environment• Demonstrates fiscal accountability through effective management of key metrics; food cost, beverage cost, labor cost, departmental expenses and inventories• In second month on the job posted a profit in the department for the first time in the previous 7 months• Constantly focused on competitive product in marketplace by researching and analyzing customer feedback -
Food And Beverage DirectorHilton Worldwide Mar 2007 - Jul 2009Hilton Suites Auburn Hills• Enjoys team environment; promotes employee strengths, achievements along with accountability• Business leadership; Planning, forecasting, reporting, budgeting, supplier relations and payroll obligations• Increased departments sales by 14% in the first year • Decreased food cost by 3% and beverage cost by 2% each year while increasing customer satisfaction scores in all categories over prior years• Team building, coaching, leadership, and conflict resolution: Scheduled weekly meeting to reinforce each departments objectives and to deal with problem areas immediately
Austin Moyer Skills
Austin Moyer Education Details
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Santa Barbara Business CollegeHotel Management
Frequently Asked Questions about Austin Moyer
What is Austin Moyer's role at the current company?
Austin Moyer's current role is Results-oriented Hotel Manager known for increasing revenue, performance and guest satisfaction.
What is Austin Moyer's email address?
Austin Moyer's email address is au****@****ity.com
What is Austin Moyer's direct phone number?
Austin Moyer's direct phone number is +197223*****
What schools did Austin Moyer attend?
Austin Moyer attended Santa Barbara Business College.
What are some of Austin Moyer's interests?
Austin Moyer has interest in Cultural And Wellness Programs.
What skills is Austin Moyer known for?
Austin Moyer has skills like Hospitality Management, Hospitality, Hotels, Banquets, Food And Beverage, Food, Catering, Restaurants, Leadership, Hospitality Industry, Forecasting, Menu Development.
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