Austin S. Email & Phone Number

- Conducted cutting-edge research on machine learning algorithms, focusing on advancing theoretical foundations of ML models.- Developed novel machine learning theories and methodologies to improve model efficiency, robustness, and scalability.- Collaborated with cross-functional teams, including product teams and fellow researchers, to integrate theoretical advancements into real-world applications.- Investigated and addressed challenges in generalization, optimization, and interpretability of machine learning models.- Led experimental studies to validate theoretical models and tested their applicability across various domains.

- Curate, preprocess, and pipeline large datasets to train cutting-edge AI models that enhance Meta's products. Subject matter expertise in leveraging scientific research and programming data.- Develop data collection protocols and leverage APIs to aggregate structured/unstructured data from diverse sources at scale.- Apply expert feature engineering and data wrangling techniques to prepare high-quality, production-ready training data.- Create datasets for Computer Vision, NLP, and recommendations models covering research areas in medicine, sustainability, space exploration, and more.- Annotate and label dataset samples, ensuring quality through statistical analysis and programmatic checks.- Contribute to open source data repositories and academic partnerships to advance scientific AI research. - Expertise programming in Python, C++, JavaScript, React, and other languages.

- Engineered and executed strategic initiatives to dramatically improve business performance and customer satisfaction. - Architected full-stack web/mobile platforms leveraging AI to transform business operations (React, Python, Java, R, SQL, ServiceNow). Designed an enterprise-wide issue reporting system that automated complex workflows, enabled intelligent routing, and provided analytics.- Built automated dispatch systems with machine learning algorithms that optimized real-time technician routing to cut mean time to repair and install while boosting technician productivity.- Led cross-functional teams to overhaul processes using Lean and OpEx methodologies. Systems exhibited six-sigma performance following redesign.- Developed AI algorithms to generate accurate financial forecasts encompassing materials, labor, miscellaneous expenses, revenue, revenue growth from development initiatives, and other metrics. Automated complex modeling and estimation processes to enable data-driven planning.

- Directed cross-functional teams in Lean and OpEx methodologies to optimize complex systems and processes. Established frameworks to continuously improve performance and exceed customer demands. - Led the design and development of innovative technological solutions that automated complex, multi-system tasks to boost efficiency (Python, Java, R, SQL, Hadoop, Snowflake, Jenkins, Redshift, Hadoop, Salesforce).- Provided in-depth analysis of critical business issues to inform strategic prioritization and decision-making. Assessed expected impacts, alignment with organizational goals, and resources required. - Managed the full life cycle of large-scale projects, from conception to implementation and ongoing iterations. Ensured seamless execution and provided post-launch support.- Mentored team members on process excellence and systems thinking. Built highly capable teams that delivered operational transformation and moved the needle on key metrics.

- Developed proprietary software to automate automate systems and processes on various technologies and platforms ranging from the early 1960's to emerging technologies using Python, VBA, JavaScript, Snowflake, Redshift, Hadoop, SQL, etc.- Developed custom software to resolve decades of unnecessary complexities due to invalid programming on millions of data points throughout tens of thousands of nodes with varying technologies.- Directed daily customer-facing operations, overseeing network installations, maintenance, and quality assurance. - Managed end-to-end lifecycle of networking systems including single/multi-line, residential, outside plant, and central office. Ensured optimal uptime and reliability.- Rapidly diagnosed and mitigated customer issues including complaints, repairs, and outages. Responded effectively during crisis events to restore service. - Demonstrated versatility by assuming an additional role and quickly achieving proficiency to train and mentor new hires.- Provided critical last-line technical support and expertise to guide field technicians and engineers in resolving issues. - Implemented robust quality assurance protocols and audits to deliver superior customer experiences. - Led process optimization initiatives to boost technician productivity, reduce costs, and exceed service level targets.- Utilized analytical thinking and strategic planning skills to improve operations and tackle complex technical challenges.

Master Of Business Administration - Mba, A, 4.0 Gpa

Bachelor Of Science - Business Management And Leadership, Business, A, 4.0 Gpa