Tracy Austin

Tracy Austin Email and Phone Number

IT Management Consultant @
Tracy Austin's Location
Las Vegas, Nevada, United States, United States
Tracy Austin's Contact Details

Tracy Austin personal email

n/a
About Tracy Austin

With 25+ years Information Technology management experience, Tracy guides IT leadership initiatives for a variety of organizations. Her work spans IT strategies, mergers, management, organizational structure, and a broad base of application areas. with emphasis on CRM and business intelligence. As a turn-around CIO for Mandalay Resort Group, a $2.7 billion hotel/gaming company later acquired by MGM, Tracy had enterprise IT responsibility for 14 geographically disbursed properties. In less than 24 months, Tracy’s team led the implementation of an IT/Business strategy, and restructured IT at the corporate level to align department capabilities with business needs. Critical IT business practices, such as a project management framework, SDLC, and financial planning tools, were implemented to enable scalable demand for IT services. As Vice President, IT, at Caesars (Harrah's), Tracy led the development of business and IT concepts that revolutionized marketing in the gaming industry. Tracy and her teams hold many ‘firsts’ for the entire gaming industry, including the first cross-property slot club in 1987 between two properties, followed by a 5-property Nevada-wide implementation in the 90's; first patent for pit player tracking, the first multi-property marketing database; and the national Total Rewards loyalty program with the first enterprise data warehouse technology and strategy to drive business intelligence capabilities in marketing and operations. Tracy was also the IT senior executive for multiple property mergers and acquisitions.Tracy's work, and that of her teams, set a new industry bar for marketing. Multi-property loyalty cards and data warehouses are now standard. She was recognized with Caesars (Harrah's) company-wide internal Leadership award as the leader of the development and implementation of Total Rewards, now called Caesars Rewards. Caesars Rewards is still in place today.

Tracy Austin's Current Company Details
Tracy Austin - IT Leadership

Tracy Austin - It Leadership

IT Management Consultant
Tracy Austin Work Experience Details
  • Tracy Austin - It Leadership
    It Management Consultant
    Tracy Austin - It Leadership Jun 2005 - Present
    Las Vegas, Nevada Area
    Clients have included Maryland Live!, Aliante Gaming LLC, Cache Creek, Pearl River Resorts, Teradata, Fontainebleau, LLC, a hospitality start-up, SSA Global, Detroit Motor City Casino, Olympia Gaming, Pinnacle Entertainment, and via Baseline Consulting, Access Group, a boutique financial company, Informa, a global supplier of publications and conferences, and JEA, a full-service Florida utility. Her work spans IT strategies, management, organizational structure/staffing, developing business… Show more Clients have included Maryland Live!, Aliante Gaming LLC, Cache Creek, Pearl River Resorts, Teradata, Fontainebleau, LLC, a hospitality start-up, SSA Global, Detroit Motor City Casino, Olympia Gaming, Pinnacle Entertainment, and via Baseline Consulting, Access Group, a boutique financial company, Informa, a global supplier of publications and conferences, and JEA, a full-service Florida utility. Her work spans IT strategies, management, organizational structure/staffing, developing business requirements, product selection, customer relationship management strategies and tools, business intelligence and data warehouse assessments, and public speaking. Show less
  • Mandalay Resort Group
    Cio
    Mandalay Resort Group Mar 2003 - May 2005
  • Harrah'S Entertainment, Inc (Now Caesars)
    Vp, It
    Harrah'S Entertainment, Inc (Now Caesars) Jun 1984 - Jun 2001

Tracy Austin Skills

Business Intelligence Crm Strategy Management Start Ups Leadership It Management Enterprise Software Project Management Sdlc Team Building Casino Strategic Planning Security Executive Management Business Strategy Vendor Management Data Warehousing Marketing Business Analysis Gaming Industry Program Management Mergers And Acquisitions Gambling Consulting Management Consulting It Strategy Integration Process Improvement Loyalty Programs It Service Management Analytics Operations Management Team Leadership Customer Relationship Management Database Marketing Organizational Development Product Management Strategic Partnerships Change Management Budgets Software Development Hospitality Business Process Improvement E Commerce Enterprise Architecture Erp Business Development Analysis Loyalty Marketing

Frequently Asked Questions about Tracy Austin

What company does Tracy Austin work for?

Tracy Austin works for Tracy Austin - It Leadership

What is Tracy Austin's role at the current company?

Tracy Austin's current role is IT Management Consultant.

What is Tracy Austin's email address?

Tracy Austin's email address is tr****@****wal.com

What are some of Tracy Austin's interests?

Tracy Austin has interest in Economic Empowerment, Environment, Poverty Alleviation, Science And Technology, Human Rights, Animal Welfare.

What skills is Tracy Austin known for?

Tracy Austin has skills like Business Intelligence, Crm, Strategy, Management, Start Ups, Leadership, It Management, Enterprise Software, Project Management, Sdlc, Team Building, Casino.

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