Tracy Austin Email and Phone Number

• Perform community outreach to promote and market Continuing Education and act as “face” of Continuing Education; • Make media appearances as needed;• Implement customer service initiatives;• Create a class schedule three times annually;• Develop and execute annual Strategic Plan;• Supervise staff;• Develop and implement new programs;• Hire and recruit staff and adjunct instructors; • Prepare and monitor annual budgets;• Liaise with Extension Center Directors and Advisory Committees; • Work with staff to create a team environment;• Troubleshoot and streamline processes to make operations more efficient;• Establish operational processes and procedures that support current functions and programmatic growth;• Participate on campus-wide committees: Aspen Award, Marketing, Educational Attainment, and Employee Awards Ceremony.

• Develop, implement and market programs and course offerings which includes Professional Training (Workplace Skills, Computer and Technology, Child Development), Personal Enrichment (Culinary Arts, Visual Arts, Dance, Crafts), Continuing Education classes at Monahans Center, College for Kids, Teen Driver Education;• Prepare and monitor the Community Education annual budget;• Develop and execute annual Strategic Plan for Community Education;• Work with Department Chairs and faculty to develop programs, classes and other offerings;• Supervise staff;• Manage the day-to-day operations of Community Education department;• Hire and manage adjunct instructors for classes and programs;

Marketing, public relations, media relations, project management, social media communications, and event promotions.

Marketing, designed promotional media, media relations, managed volunteers, website updates