Austin Wright Email & Phone Number

With over two decades of work experience in the cruise industry, I have developed and demonstrated core competencies in sales coaching, customer service, and management. As a sales coach at Silversea Cruises, I worked with a team of sales agents to increase their conversion rates, revenue, and customer satisfaction by providing them with training, feedback, and support. I also partnered with other departments and stakeholders to ensure the alignment of sales strategies and goals with the company's vision and mission - resulting in the improvement of processes and policies, and the achievement of key performance indicators. I have a strong background in cruise sales and I have acquired relevant skills in these fields, such as product knowledge, communication, negotiation, problem-solving, and relationship-building. I am passionate about helping people and organizations achieve their desired outcomes and exceed their expectations. I am looking for an opportunity to leverage my skills and experience in a dynamic and collaborative environment, where I can continue to learn, grow, and make a positive impact.