Autamn Webb Email & Phone Number

Ellijay, Georgia, United States

I am responsible for dispensing, maintaining, and depositing money tills for the entire store.I provide and model customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, and maintaining a safe shopping environment.I support the achievement of financial goals by communicating and collaborating with other team leads and store management on business objectives, delivering daily operational guidance to teams, and monitoring inventory flow processes and service standards.I maintain open dialogue with team associates to communicate goals and expectations, ensuring area processes are executed effectively, and providing consistent follow-up to verify workload completion.I communicate with upper management to ensure compliance with company policies and procedures, as well as Asset Protection management for safety and asset protection procedures.I participate in the coaching and training of new and current associates.

I managed a team of 12+ sales floor and backroom associates by monitoring and communicating team and store staffing needs.Weekly, I planned, oversaw, and executed “modular” reset projects for the entire Apparel floorplan, which included leading a team to set up, clean, and organize product displays.I created and enforced plans for the team to maintain the area merchandise presentation and inventory accuracy by leading and guiding teams in receiving, stocking, and rotating merchandise, zoning the sales area, and ensuring appropriate signing and pricing for merchandise daily.I was responsible for tracking and implementing price changes for the entire department.I managed training and policy resources and set clear expectations and goals for associates.

I was responsible for dispensing, maintaining, and depositing money tills for the entire store, as well as balancing daily total store financial intake by managing and submitting total store accounting.I provided and modeled customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, and maintaining a safe shopping environment.I supported the achievement of financial goals by communicating and collaborating with other team leads and store management on business objectives, delivering daily operational guidance to teams, and monitoring inventory flow processes and service standards.I maintained open dialogue with team associates to communicate goals and expectations, ensuring area processes were executed effectively, and providing consistent follow-up to verify workload completion.I worked with upper management and fellow store leads to ensure compliance with company policies and procedures, as well as Asset Protection management for safety and asset protection procedures.I participated in the hiring, promotion, coaching, training, and evaluation of associates.

I was responsible for supervising and managing 20+ e-commerce associates by delegating daily workload and following up for efficiency.I initiated and followed up with new hires and current associate training.I was responsible for running weekly and monthly reports for department metrics and updating the public metric board for e-commerce associates to track their own progress.I was responsible for tracking, maintaining, and approving any customer surveys daily - including contacting customers directly to discuss and resolve any issues.

Bachelor Of Arts - Ba, Creative Writing

Bachelor, Creative Writing