• Connected over 48 residents at a low-income senior housing complex with appropriate community resources. Educated clients on eligibility requirements, and application procedures, and assisted with arranging services. • Scheduled educational group programs and presentations benefiting seniors at two City of Raleigh senior centers. Group programs regularly reached over 30 participants a month.• Provided on-site support to four senior community centers by assessing & identifying client needs, making necessary referrals, and assisting clients with arranging services.• Facilitated two Parkinson's Disease support groups at community senior centers in Wake County. Each group regularly impacted over 20 participants a month.• Maintained departmental and agency reports and other required administrative records on a regular basis.

• Led teams to complete projects, including a ‘Ban the Box’ toolkit that will go to 26 collegiate institutions to promote education accessibility for previously incarcerated individuals• Developed surveys to evaluate program outcomes, including substance use rates on campuses, the efficiency of prevention programs, and existing support structures for employees in recovery• Analyzed state policies through the Center for Disease Control and Prevention's POLARIS policy analysis process to promote legislative advocacy• Researched and compiled grant opportunities for nonprofit funding• Advanced the development of the North Carolina Higher Education Consortium (NCHEC), a statewide program serving 26 collegiate institutions by promoting the health and well-being of students

• Screened and processed financial assistance applications for 40+ un/underinsured breast cancer patients using data entry, casework management, and virtual systems.• Managed and assessed sensitive medical documents to ensure ethical and accurate application processing

• Supervised and cared for children ages 1-15• Provided emotional, physical, and academic support to foster critical development• Transported children to and from home, school, and extracurricular activities• Provided meals, and ensured safety and hygiene maintenance