Autumn W Email and Phone Number

Customer service experience to handle clients and customers from different industries and backgroundsProblem-solving abilities to help meet customer challenges with the knowledge of lease management softwareOrganizational ability and attention to detail to manage multiple accounts at one timeTime management and multitasking skills to transition among client accounts easilyNegotiation skills for creating and settling, contracts for properties; Sets up new leases or sublease accountsWorks closely with the Properties Representatives to ensure compliance with internal procedures and our lease or sublease obligationsMeets with sales and marketing teams to provide them with information about how accounts are operatingMaintains a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts.Understanding of lease management administration and documentation of lease digestsAssist Claims Manager in the identification of exposures and recommends solutions

Review in-force policies for current clients making sure forms, endorsements, policy changes, billing and other data in the agency management (Applied EPIC)Processes and following up on cancellations requests to carriers to ensure accurate and timely resolution; maintains agency in financial equity whenever possible.Processed and submitted endorsements for private construction business accountSupervises outside, brokers/vendors remained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled appropriately according to the applicable jurisdiction.Strong organizational and multitasking skills to provide effective support to a large number of client accountsNegotiation skills for creating and settling contractsWorked with independent adjusters, experts, brokersHandled property damage claimsInteracts with primary and excess insurance carriers, re-insures on meeting reporting threshold

Ability to coordinate and manage large cross functional projects with all levels of managementAbility to manage multiple projects simultaneously, shift priorities, and meet deadlines in a fast-paced, dynamic work environment, while exercising sound judgment to make decisionsVerifying application information, determine and assigning proper ratesCorporate properties lease documents, accounting, or accounts payable (processing, auditing)Communicating orally and in writing to prepare and present reports, briefings, and/or exchange informationInvestigates and adjust claims to create summary reports for clients and upper managementIdentify and inform management risks of insuring the client