Autumn Johnson Email and Phone Number

Identifying and solving customer issues with a variety of diagnostic tools and resources resulting in being a consistent top performer in issue resolution for FY23 while supporting the company’s mission to provide a safe, secure environment for employees and customers by maintaining knowledge of current security policies and procedures.

Analyzing complex research and representing data through graphics to increase sales by 20%. Conducting competitor analysis to identify strengths and weaknesses, informing strategy adjustments to enhance the leadership and collaboration with a team to produce eye-catching graphics and visuals using Canva and Google Slides.

Developing a communications and marketing strategy to increase e-newsletter subscriptions among consumers who are not Piedmont patients while organizing marketing events to promote the offerings of the company to increase brand awareness.

Used consultative sales approach to understand customer needs and recommend relevant offerings and improved operational efficiencies while managing customer's requests, store inventory, transactions, new purchase orders, and pricing needs.