Austin Y. Email & Phone Number

As a Software Tester and Software Quality Analyst, I bring a wealth of experience in ensuring the seamless functionality and impeccable quality of software products. With a keen eye for detail and a passion for delivering exceptional user experiences, I have consistently driven projects to success through rigorous testing methodologies and innovative quality assurance strategies. My track record speaks to my ability to thrive in fast-paced environments while maintaining a sharp focus on meeting deadlines and exceeding client expectations.Throughout my career, I have led numerous initiatives aimed at enhancing testing processes and optimizing software performance. From developing comprehensive automated testing frameworks to leading cross-functional teams in defect resolution, I have consistently delivered results that have positively impacted project outcomes. My commitment to continuous improvement drives me to stay abreast of the latest industry trends and technologies, ensuring that I can provide cutting-edge solutions to complex challenges.A few key skills and accomplishments include the following:► Achieved and exceeded KPI goals, maintaining a 97% completion record of escalating tickets to the proper team, maintaining high-quality service delivery and customer satisfaction.► Developed automated scripts for stress and integrity testing of the company's website, improving testing coverage. ► Addressed critical bugs in an automatic status update feature for rental homes related to criteria and status updates.► Uncovered security vulnerabilities allowing unauthorized access to sensitive information and improved customer experience by remedying UX design flaws, ultimately enhancing application security and usability.► Conducted thorough testing on the app's photo organizing feature, ensuring smooth functionality by size or date added, while also bolstering workflow efficiency by automatically saving uploaded documents with predefined titles on the website.Let's connect to discuss how my skills and experiences can contribute to the success of your projects and organization. Email: austin.miles95@outlook.com𝐒𝐨𝐦𝐞 𝐨𝐟 𝐦𝐲 𝐜𝐨𝐫𝐞 𝐬𝐤𝐢𝐥𝐥𝐬 𝐚𝐫𝐞:Software Testing | Quality Assurance | Test Automation | Test Planning | Defect Management | Regression Testing | Agile Methodologies | Test Strategy | Continuous Integration | Performance Testing | User Acceptance Testing | Risk Analysis | Test Documentation | Team Leadership | Root Cause Analysis | Automation Frameworks | API Testing