Ava Lorenz, Msc Email & Phone Number
Who is Ava Lorenz, Msc? Overview
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Ava Lorenz, Msc is listed as Customer Success Manager at Progress, a company with 3820 employees, based in Cary, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Ava Lorenz, Msc.
Ava Lorenz, Msc previously worked as Customer Success Manager at Greene Resources and Performance Manager at Greene Resources. Ava Lorenz, Msc holds Master'S Degree, International Relations And Affairs from Trinity College Dublin.
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About Ava Lorenz, Msc
As a Customer Success Manager at Greene Resources, I lead end-to-end service delivery for our largest client account, RTI International, a government contractor and international non-profit, serving as their partner in contractor recruiting, onboarding, and employment lifecycle. With over 7 years of experience in relationship management, account management, and project leadership, I have a proven track record of delivering exceptional results and exceeding client expectations.My core competencies include strategic planning, optimization of key performance indicators (KPIs), and execution of streamlined initiatives. I leverage cutting-edge CRM tools to revolutionize client experiences through automation and innovation. I also spearhead compliance strategies, employee and client surveys, and recruiting/sourcing, onboarding, and payroll processes. Additionally, I manage an internal team of HR Coordinators and support client-specific service level agreements (SLAs). To further enhance my project management skills, I am currently pursuing PMP Certification. My mission is to drive customer success through innovation and leadership, while fostering robust relationships with stakeholders and enhancing service offerings.
Ava Lorenz, Msc's current company
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Ava Lorenz, Msc work experience
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Customer Success Manager
CurrentPromoted in August 2023 to broaden my management scope at Greene Resources, I now oversee both RTI Main and the Research Operations Center (ROC), managing a team of HR Coordinators and spearheading efforts across onboarding, compliance, payroll, and employee experience.I’ve built strong, trusting relationships with C-Suite leaders at RTI International, a.
Performance Manager
As the primary liaison for RTI International, I lead end-to-end service delivery for nearly 6,000 employees, ensuring seamless support across recruiting, contractor payroll, employee management, and client services. Managing a dedicated team of HR Coordinators, I oversee key client-specific service level agreements (SLAs) for the RTI Internship Program and.
Teaching Assistant
While completing my master’s degree, I facilitated the curriculum for an undergraduate course, instructing four groups of 20-30 students each week. I designed engaging course structures and led workshops to enhance learning outcomes. When COVID-19 struck, I spearheaded the transition to fully remote learning, implementing eLearning tools to ensure.
Project Manager
- Delivered asset management services by leading end-to-end project management life cycles.- Partnered with project stakeholders to identify resources, resolve issues, and mitigate risks.- Monitored and analyzed data for proactive insights to address service gaps and process inefficiencies.- Standardized project management procedures, creating SOPs.
Public Affairs Associate
- Served as the company advisor for client accounts; led client meetings; designed and implemented project strategy based on client objectives.- Maintained detailed project documentation including meeting minutes, actions items and project plans and timelines.- Presented business and project proposals to executive internal leadership, external clients, and.
Senior Campaign Advisor
-Managed recruitment efforts for contractors working on ballot campaign. Utilized recruitment platforms (including Indeed Recruiting) to source and recruit candidates, conducted all candidate interview processes, and oversaw the hiring and onboarding processes.- Oversaw the project management lifecycle of a state-wide ballot campaign.- Worked with key.
Assistant Canvass Director
Managed the day-to-day duties of a canvassing office, including payroll, employee training/coaching, human resources, recruitment, and sales.
Internship
Managed internal government administrative duties for the federally funded lead abatement program.
Research Intern
Conducted a DOC-approved survey in correctional facilities throughout the state, interviewing hundreds of currently incarcerated individuals facing release about the reentry process from prison. Presented the results of our data collection and analyses to state officials at the Vermont State House and made recommendations to the Department of Corrections.
Account Executive
Colleagues at Progress
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Abdelhalim Abdalla
Colleague at Progress
Khartoum State, Sudan, Sudan
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KA
Kondu Akhil
Colleague at Progress
Bengaluru, Karnataka, India, India
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CK
Chris Kennedy
Colleague at Progress
Greater Reading Area, United Kingdom
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Rena Llegue
Colleague at Progress
Philippines, Philippines
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Aslam Shaikh
Colleague at Progress
India, India
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SD
Sisi Dasilva
Colleague at Progress
Brussels Region, Belgium, Belgium
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Jagdish Pai
Colleague at Progress
Norcross, Georgia, United States, United States
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PZ
Plamen Zdravkov
Colleague at Progress
Bulgaria, Bulgaria
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AO
Ahmad Omar Alwis
Colleague at Progress
Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
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JN
Joe Nose
Colleague at Progress
Atlanta, Georgia, United States, United States
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Ava Lorenz, Msc education
Master'S Degree, International Relations And Affairs
Bachelor Of Arts (B.A.), Sociology And History
Post-Graduate Global Studies Fieldwork: Russian Federation, Russian Studies
Bachelor'S Degree, Italian Studies
High School Diploma
Frequently asked questions about Ava Lorenz, Msc
Quick answers generated from the profile data available on this page.
What company does Ava Lorenz, Msc work for?
Ava Lorenz, Msc works for Progress.
What is Ava Lorenz, Msc's role at Progress?
Ava Lorenz, Msc is listed as Customer Success Manager at Progress.
Where is Ava Lorenz, Msc based?
Ava Lorenz, Msc is based in Cary, North Carolina, United States while working with Progress.
What companies has Ava Lorenz, Msc worked for?
Ava Lorenz, Msc has worked for Progress, Greene Resources, Trinity College Dublin, Equipnet, and Five Corners Strategies.
Who are Ava Lorenz, Msc's colleagues at Progress?
Ava Lorenz, Msc's colleagues at Progress include Abdelhalim Abdalla, Kondu Akhil, Chris Kennedy, Rena Llegue, and Aslam Shaikh.
How can I contact Ava Lorenz, Msc?
You can use AeroLeads to view verified contact signals for Ava Lorenz, Msc at Progress, including work email, phone, and LinkedIn data when available.
What schools did Ava Lorenz, Msc attend?
Ava Lorenz, Msc holds Master'S Degree, International Relations And Affairs from Trinity College Dublin.
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