Ava Schultz Email & Phone Number

Cork, County Cork, Ireland

Cork, County Cork, Ireland

Front Office - Green Network Energy.Full time customer service role in a fast-paced environment. Tasks involved:- Managing a large volume of inbound and outbound customer calls in an efficient and professional manner. Tailoring calls to the client’s needs and requirements in order to provide the best possible customer service.- Using a number of different software including Salesforce CRM, Junifer and Barclay’s payment system.- Working to deliver daily, weekly and monthly personal targets relating to adherence, average handling time, quality and productivity.- Ensuring a high level of Data Protection was reached on all inbound and outbound calls- Assisting with Back Office duties on an ad-hoc basis including outbound calls.

Bantry, County Cork

Recurring seasonal job. Undertook various roles over several years, serving as an integral part of the company.- Duties included; organising and working with a team, selling and packaging plants and vegetables, providing advice and assistance to customers.- Maintained up to date knowledge of all products, and helped with quality assurance.- Travelled to a number of Plant and Garden shows across the country to sell and promote our products and company.

Dijon Area, France

- Assisted in teaching English to students aged 15-18 years in a secondary school; Lycée Gustave Eiffel, Dijon.- Worked with the English department to improve pupils' communication skills and develop their knowledge of a different society and culture. - Created and delivered engaging lessons tailored to students' language abilities.

County Cork, Ireland

Worked with, and helped to run campaigns for, various brands including Orchard thieves, Appleman's Cider and Lagunita's.Engaged with potential customers involving them in interactive campaigns, providing information on the brands and products and answering queries.

University College Cork

2016/17 Secretary and 2018/19 Erasmus Officer for UCC French society. Tasks included organising meetings, taking minutes, planning events, liaising with other societies, and interacting with students, professors and others. Developed strong interpersonal and organisational skills.

County Cork, Ireland

- Worked as a pizza vendor at festivals and private functions. - Recorded food and drink orders, served customers, handled cash transactions.- Brought forth the ability to multitask effectively and prioritise tasks in fast-paced, challenging environments.

Qqi Level 6, Project Management, Distinction

Bachelor Of Arts - Ba, Foreign Languages And Literatures, General, First Class Honours

Activities and Societies: UCC French Society - Secretary / Erasmus Officer UCC International Student Society - Secretary UCC Works Award.

Bachelor'S Degree, Foreign Languages And Literatures, General

Erasmus year completed as part of Bachelor of Arts International

Leaving Certificate, English, Irish, Mathematics, French, Biology, Art, Geography (All Higher Level), 595 Points