Designing, Creating, Producing and Publishing of Custom Slideshows, Lyrics Videos, and promotional Shorts for advertising, special events, Memorials, Weddings and Holidays.

Creating, Designing, Producing and Publishing customized High Definition Slideshows with HQ Audio, and On Screen Lyrics synced with the music/vocals of recorded songs. Editing of Video content with Lyrics overlay, and upgrading Audio Quality of the Soundtrack to Music Videos. Uploading completed projects to You Tube, and distributing via various Social Media Outlets including You Tube,Google+, Facebook, Twitter, and Word Press. Engaging with Fans/Supporters/Artists via Email(s) and Moderating Social Media responses from Clients and Followers Worldwide.

DESIGN CONSULTATION:In this current era of do it yourself (DIY)....access to information, and the infamous Home Theater in a Box (HTIB), .AV Affair continues to operate while larger firms have closed shop. We are very excited to discuss your specific A/V Project, and propose how we can contribute to its success. We offer a broad range of services to ensure the most cost effective union of your ideas and concepts with the latest multimedia technologies and products available. PCDJ / VJ and KARAOKE SERVICES- Mobile Digital A/V System with Multiple Interface Capabilities- Customized Slideshows with Lyrics Overlay for Unique Audiovisual Experience- DSLR Photography, Videography and Multimedia ProductionWHAT WE DO: We will discuss your specific project, and provide a Rate Quote for our support. With regard to basic AV Systems, one hour is typically a sufficient block of time to conduct a complete and thorough consultation.

PCDJ / VJ- Mobile Digital A/V System with Multiple Interface Capabilities- Customized Slideshows with Lyrics Overlay for Unique Audiovisual Experience- DSLR Photography, Video Editing and Multimedia Production- Creating and Producing Memorable Moments Through Entertainment and Arts- Karaoke Services, Audiovisual Entertainment (Projection Monitor / HQ Audio)

Assist in inventory control tasks ensuring proper levels exist to support Beat’s customer’s global demand and to minimize overages. Aid in the development and implementation of stocking optimization model’s to minimize costs and inventory while delivering on service requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES:• Review all inventory stock levels in various regional warehouse locations for potential shortages/overages and suggest resolutions• Monitor inbound/outbound inventory flow from 3PL partners to ensure inventory accuracy• Strong analytical and critical thinking skills• Analyze cycle count adjustments from regional 3PL partners to ensure accurate inventory accountability and make recommendations / adjustments as needed• Responsible for generating daily/weekly inventory reports for executives & staff• Assist in data analysis for continuous improvement related projects• Ability to effectively communicate with overseas partners and service providers• Experience with working alongside various internal groups to gather business requirements relating to inventory and suggesting process improvements.• Ability to thrive in a fast paced demand oriented business with frequent and rapid priority changesLogistics, Supply Chain, Engineering, or Ops related

Processing of wholesale and "free of charge" orders into SAP. Providing sales support via email, service desk, and telephone. Identifying and resolving systems, and database related challenges to ensure timely processing of sales orders. Correcting order forms to maximize potential for error free orders. Communicating effectively with various departments including sales, donations, customer service, IT, and SAP Systems Development engineers daily,

Inbound call center support for Level II Technical Support. Specializing in service/support of BlackBerry, iPhone, Windows Phone, Android OS, GSM Technology. AT&T Network Specialist (3G, 4G-LTE, WiFi), and Bluetooth.

Inbound Call Center Support of Level 2 Technical Support and Sales of Mobile Devices

Account Manager for a Top 100 3PL Supply Chain Solutions Provider headquartered in Santa Monica, CA. As the On-Site Warehouse Account Manager, located in Grand Prairie, TX, I represented CaseStack as the executive onsite for client visits and potential clients interested in observing our Wal-Mart Consolidation Program in operation and in person. I provided excellent customer service, sales support, logistics support, and warehousing inventory management for mid to small sized companies. With CaseStack’s proprietary system, our clients gained access to state of the art technology and industry experience with little to no investment to their existing infrastructure. Daily tasks included obtaining and quoting Truckload and Less-Than-Truckload rates for assigned client base, maintaining inventory integrity by processing inbound and outbound orders using CaseStack’s Windows MAS90 based WMS. Duties also included report writing using advanced Microsoft Excel spreadsheets, with Pivot Tables and creating customized Templates for clients. Daily communications with clients included telephone contact, email, and faxing. This high visibility position placed me in direct contact with the client as their primary contact at CaseStack. In my four years, I built strong relationships with three top tier accounts and increased revenue each year by continuously looking for opportunities to earn additional transportation business. I worked closely with the Client Development Managers by generating sales leads, and assisted with developing Transportation Bids. I was also responsible for negotiating with Vendors, Carriers, and Suppliers to increase profit margin for CaseStack.

Inbound Call-Center Support of OneSite Property Management Systems, and Crossfire Property Marketing Systems. I answer inbound calls from callers who are inquiring on Apartments for Rent, and residents requesting service and emergency maintenance. My additional responsibilities include recording and distributing the daily ACD Reports; Daily Agent Activity Reports, and tracking the development of our Knowledge Management System.

DSP University & 3P Program ManagerThe Customer Support Technician position is a high profile front-end position inside the Product Information Center for Texas Instruments Semiconductor Division. I received inbound calls from Texas Instruments customers regarding technical and non-technical issues for Semiconductor Devices. I handled issues at first level technical support. These calls require strong technical and product knowledge, relationship building and sales lead generation. I work closely with various Product Group Engineers regarding verification of technical specifications and interpretation of technical documents. Responsibilities included troubleshooting to assess the nature of the inquiry, researching documentation for problem resolution, and delivering technical directions and recommendations to customers via telephone and email. In support of our Knowledge Management System I was also responsible for researching, directing and navigating customers to the on-line Knowledgebase and encouraging usage of the system for future inquiries. Additional responsibilities include training of new hires, maintenance and distribution of the ACD Individual and Group Performance Report.

This was a temporary to permanent opportunity with Xerox Business Supply Sales. Inbound Call Center answering (80 - 100) calls per day. Process Sales Orders utilizing the SAP Billing System; provide excellent Customer Service and Technical Support as needed. Responsibilities also included up selling, and generating interest in new and improved products.

Received 50-60 inbound calls per day where I provided Technical Support in addition to recommending and selling products and services. Responsibilities included troubleshooting observation systems, video cameras, time lapse recorders and electronic accessories. Identify and assess customer needs and process sales orders. Empowered to determine and qualify product return and exchange authorizations. Use manufacturer product instruction manuals to assist customers with installation, programming and full feature utilization. I consistently exceeded department performance and sales goals while working with other departments to ensure customer satisfaction and management expectations were met.

Monitored, maintained and repaired Motorola iDEN System; Nortel Switch, DACs, XCDRs, CPUs, T1 & DS3 circuits and associated network elements. Troubleshoot customer complaints with regard to technical issues within the Mobile Switching Office. Validated, built and processed Software Downloads during the maintenance window. Analyzed data as it related to system enhancements and software programming corrections. Work closely with RF Engineering when implementing Engineering Changes. Managed the EBTS Log, and communicated with other teams within NEXTEL regarding OMC Data Changes and Optimizations. Process Global System downloads for planned system releases. Investigate Cell Site issues with regard to software programming in the Switch. Daily responsibilities include system backups and batch processing; verification and distribution of reports.

Inbound Call Center (80 to 100 calls daily). Provide 2nd Tier Troubleshooting of subscriber issues in the Nextel Subscriber Network. Responsibilities included recording and tracking inquiries and concerns related to Nextel products and systems, and communicating concerns and results with Engineering Department as needed. Responded to high level escalations of ongoing or recurring issues, and provided Quality Assurance as part of the Tech Support Call Back Team.