With over three years of experience in customer centric roles focusing strongly on resolving disputes, providing solutions and taking ownership in order to get things done. Solid knowledge of HR and recruitment as well as labor relation laws and health and safety codes. Excellent people management skills, international experience and a record of being a part of diverse organizations thus having a variety of knowledge and experience in various sectors. I am confident, tenacious and a team player wiling to do what it takes to ensure the success of the organization. Very flexible with rapidly changing work environment. Setting targets and accomplishing them is one of my favorite hobbies. I focus strongly on business development, client retention and customer satisfaction. My technical skills in MS Word, MS Excel, Zendesk, Salesforce, Slack and Flip are impeccable. I hold a Diploma in Public Speaking awarded by the Trinity College of London. Conflict management, presentations, negotiations, convincing and ensuring the accurate transfer of thoughts into words are some of the things that I have comfortably mastered.