Avery Lopez Email & Phone Number

Vestal, Ny, Us

Binghamton, New York, United States

Technical Skills• Proficient in Linux administration and command-line operations.• Experienced in managing Active Directory, including user management and group policy configuration.• Skilled in Windows 11 deployment, configuration, and troubleshooting.• Experienced in script building using PowerShell and batch scripting to automate tasks, improve system management, and enhance efficiency in the Windows environment.• Knowledgeable in configuring and maintaining essential services such as DNS, DHCP, and file servers.Responsibilities• Support IT infrastructure projects and contribute to system upgrades and updates.• Implement and manage system administration processes for reliable server operations.• Provide comprehensive troubleshooting and technical support to resolve complex IT issues efficiently.• Deliver responsive help desk support to ensure user satisfaction and continuous workflow.• Coordinate and manage software and hardware installations and configurations.• Document technical processes and create user guides for streamlined IT operations.

Brownsburg, Indiana

Indianapolis, Indiana Area

Provided customer service and administrative help for all veteran students attending Ivy Tech Community College. Ensured that all information was correct when veterans filed for benefits. Protected and stored files with sensitive information and answered any questions veterans would have of the process.- Improved attention to detail by carefully logging veteran’s information and ultimately helped veterans by not letting sensitive information become exposed. - Worked on many independent tasks. Improved use of time which resulted in efficiency. Resulted in accurate timely completion of work.- Provided customer service which included many questions. Conducted research gaining knowledge to answer veteran's questions which resulted in satisfied veterans.

Cherry Point, North Carolina, United States

Worked as a warehouse specialist, within the supply chain, providing supplies to units that headed for training exercises and deployments. Acted as a merchandiser and worked with local suppliers to make purchases with a government credit card. - Learned to become disciplined, versatile, punctual, and work independently/in teams. Learned this because the process of purchase requests was strenuous and had to adapt to the Supply Officers requests.- Learned to pay close attention to detail. Ensured gear was accounted for and numbers needed to be accurate due to high prices of the gear. Resulted in accurate work saving the Marine Corps money.- Improved ability to critically think greatly. Tasks involved thinking outside the box to accomplish a task. Resulted in having the ability to complete unordinary tasks.

Master Of Science - Ms, Cybersecurity Risk Management

Bachelor Of Science In Business - Bsb, Supply Chain Management

Associate Of Science - As, Business Administration And Management, General

Activities and Societies: Ivy Tech Honors College, Phi Theta Kappa