Anthony Verrocchio
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Anthony Verrocchio Email & Phone Number

Quality Control Specialist and Performance Coach at Blue Cross Blue Shield of Massachusetts
Location: Rockland, Massachusetts, United States 6 work roles 4 schools
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Current company
Blue Cross Blue Shield of Massachusetts
Role
Quality Control Specialist and Performance Coach
Location
Rockland, Massachusetts, United States
Company size
3356 employees

Who is Anthony Verrocchio? Overview

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Quick answer

Anthony Verrocchio is listed as Quality Control Specialist and Performance Coach at Blue Cross Blue Shield of Massachusetts, a company with 3356 employees, based in Rockland, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Anthony Verrocchio.

Anthony Verrocchio previously worked as Quality Control Specialist at Blue Cross Blue Shield Of Massachusetts and SR Member Service Associate at Blue Cross Blue Shield Of Massachusetts. Anthony Verrocchio holds Communication And Media Studies from Bridgewater State University.

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Email format at Blue Cross Blue Shield of Massachusetts

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Blue Cross Blue Shield of Massachusetts

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Profile bio

About Anthony Verrocchio

At Blue Cross Blue Shield of Massachusetts, our commitment to accuracy and quality in customer interactions is paramount. Leading the charge as a Quality Control Specialist, my role revolves around auditing medical and dental calls to ensure every piece of information shared is correct. This dedication to excellence is bolstered by the creation of detailed monthly reports, highlighting performance trends and guiding the company's strategies.Beyond quality assurance, my expertise extends to educating associates on diverse programs and fostering their professional growth. By initiating new programs and workgroups, we've tailored our approach to meet both associate performance and organizational needs. When call volumes surge, I seamlessly transition to assist in call center operations, showcasing versatility and a deep understanding of customer service management.

Current workplace

Anthony Verrocchio's current company

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Blue Cross Blue Shield of Massachusetts
Blue Cross Blue Shield Of Massachusetts
Quality Control Specialist and Performance Coach
boston, massachusetts, united states
Website
bluecrossma.com
Employees
3356
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6 roles · 13 years

Anthony Verrocchio work experience

A career timeline built from the work history available for this profile.

Quality Control Specialist

Blue Cross Blue Shield Of Massachusetts

Quincy, Massachusetts

Audit medical/dental calls and schedule outreach for any misinformation givenEducate associates on how to use different programs and explain various products to Blue Cross Members Create monthly reports related to associate performance and trends within the company Schedule & lead meetings with colleagues and senior leadership to further the goals of the.

Sr Member Service Associate

Blue Cross Blue Shield Of Massachusetts

Quincy, Massachusetts, United States

Provide excellent customer service by conducting proper research and delivering accurate health information to BCBSMA membersThoroughly review member claims and address member concernsEffectively schedule appointments to resolve accelerated issuesBrought value by mentoring new associates to provide accurate information and a positive member.

Jan 2017 - Nov 2019

On Air Personality & Board Operator

Entercom

Boston, Massachusetts, United States

Researched local talent and created a playlist showcasing various stylesOperated the board and ensured proper sound levels in order to create a quality broadcastProgrammed shows & interviewed local talentMixed/recorded artists live over the airwaves

Jan 2018 - Feb 2020

Insurance Agent

Goji

Greater Boston Area

Maintain records and handle policy renewalsExplain features and benefits of various policies to promote salesAssist clients in shopping the market for plans that fit their needsCreate a clientele Calculate premiums and payment methods

2013 - Apr 2015

Photography Specialist

Walgreens

Bridgewater MA

Produce prints according to customer specifications and laboratory proceduresLoad digital images onto computers from cameras or storage devicesResponsible for opening and closing the store

Aug 2010 - May 2012
Team & coworkers

Colleagues at Blue Cross Blue Shield of Massachusetts

Other employees you can reach at bluecrossma.com. View company contacts for 3356 employees →

MG Mae Grace,Mba Mae Grace,Mba Colleague at Blue Cross Blue Shield Of MassachusettsQuincy, Massachusetts, United States, United States View → AP Amanda Paley Amanda Paley Colleague at Blue Cross Blue Shield Of MassachusettsNorwood, Massachusetts, United States, United States View → PE Perea Edwin Perea Edwin Colleague at Blue Cross Blue Shield Of MassachusettsSuffolk County, Massachusetts, United States, United States View → DE Daylana Ervin-Parker Daylana Ervin-Parker Colleague at Blue Cross Blue Shield Of MassachusettsMilton, Massachusetts, United States, United States View → VZ Virginia Zeroulias Virginia Zeroulias Colleague at Blue Cross Blue Shield Of MassachusettsIpswich, Massachusetts, United States, United States View → LO Lauren O'Neill Lauren O'Neill Colleague at Blue Cross Blue Shield Of MassachusettsGreater Boston, United States View → KJ Kim Joab Kim Joab Colleague at Blue Cross Blue Shield Of MassachusettsFishers, Indiana, United States, United States View → AG Amy Giuliano Amy Giuliano Colleague at Blue Cross Blue Shield Of MassachusettsBoston, Massachusetts, United States, United States View → PG Preston Gibbs Preston Gibbs Colleague at Blue Cross Blue Shield Of MassachusettsWilburn, Arkansas, United States, United States View → DD David Delfino David Delfino Colleague at Blue Cross Blue Shield Of MassachusettsMedford, Massachusetts, United States, United States View →
4 education records

Anthony Verrocchio education

Communication And Media Studies

Bridgewater State University

Activities and Societies: I performed on the African hand drum (Djembe), with Bridgewater State University’s Khakatay group. I also.

Associate'S Degree, Communication And Media Studies

Massasoit Community College

Activities and Societies: I am currently pursuing an applied science degree focused on information technology. I am working on mastering.

Communications Technology/Technician

Mount Wachusett Community College

Activities and Societies: I ran two college radio shows at the neighboring Fitchburg State University. I participated in a variety of.

FAQ

Frequently asked questions about Anthony Verrocchio

Quick answers generated from the profile data available on this page.

What company does Anthony Verrocchio work for?

Anthony Verrocchio works for Blue Cross Blue Shield of Massachusetts.

What is Anthony Verrocchio's role at Blue Cross Blue Shield of Massachusetts?

Anthony Verrocchio is listed as Quality Control Specialist and Performance Coach at Blue Cross Blue Shield of Massachusetts.

Where is Anthony Verrocchio based?

Anthony Verrocchio is based in Rockland, Massachusetts, United States while working with Blue Cross Blue Shield of Massachusetts.

What companies has Anthony Verrocchio worked for?

Anthony Verrocchio has worked for Blue Cross Blue Shield Of Massachusetts, Entercom, Goji, and Walgreens.

Who are Anthony Verrocchio's colleagues at Blue Cross Blue Shield of Massachusetts?

Anthony Verrocchio's colleagues at Blue Cross Blue Shield of Massachusetts include Mae Grace,Mba, Amanda Paley, Perea Edwin, Daylana Ervin-Parker, and Virginia Zeroulias.

How can I contact Anthony Verrocchio?

You can use AeroLeads to view verified contact signals for Anthony Verrocchio at Blue Cross Blue Shield of Massachusetts, including work email, phone, and LinkedIn data when available.

What schools did Anthony Verrocchio attend?

Anthony Verrocchio holds Communication And Media Studies from Bridgewater State University.

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