Avery Hancock

Avery Hancock Email and Phone Number

Call Center Supervisor at Maximus @ Maximus
reston, virginia, united states
Avery Hancock's Location
Fishers, Indiana, United States, United States
Avery Hancock's Contact Details

Avery Hancock personal email

n/a
About Avery Hancock

Currently a Supervisor with Maximus servicing Department of Education Student Loans.A glance at my skill set includes experience in Management, Training environments, & various lines of business including Federal Student Loans, Unemployment Insurance (INDWD / NJDOL), as well as General Customer Service.

Avery Hancock's Current Company Details
Maximus

Maximus

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Call Center Supervisor at Maximus
reston, virginia, united states
Website:
maximus.com
Employees:
11162
Avery Hancock Work Experience Details
  • Maximus
    Call Center Supervisor
    Maximus Dec 2022 - Present
    Fishers, Indiana, United States
    View
  • Maximus
    Call Center Team Lead
    Maximus Dec 2021 - Dec 2022
    Fishers, Indiana, United States
    • Manage Federal Student Loans for the Department of Education• Lead peers into striving for self-sufficient work ethics• Maintaining quality control by cultivating relationships between borrowers
    View
  • Navient
    Customer Service Specialist Ii
    Navient Jan 2020 - Dec 2021
    Fishers, Indiana, United States
    • Service different portions of Department of Education & Commercial Student Loans• Rely upon self-knowledge and the ability to persevere in high-stress situations
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  • New Jersey Department Of Labor & Workforce Development
    Senior Team Lead
    New Jersey Department Of Labor & Workforce Development Mar 2021 - Oct 2021
    • Lead agents into a more productive work environment while increasing knowledge• Monitor and listen to representatives call handling time and accuracy• Train new representatives to service Unemployment Insurance in a high stress environment
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  • Indiana Department Of Workforce Development
    Training Team Lead
    Indiana Department Of Workforce Development Jul 2020 - Jul 2021
    Indianapolis, Indiana, United States
    • Understand basics of Unemployment Insurance• Assist and provide self-service to callers, managers and supervisors as requested• Facilitate tools and resources for incoming new hires
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  • City Of Fishers
    Facility Laborer
    City Of Fishers Dec 2018 - Dec 2019
    Fishers, In
    • Assisted and maintained water quality department• Hands on experience dealing with computers, machinery, and people themselves
    View

Avery Hancock Education Details

Frequently Asked Questions about Avery Hancock

What company does Avery Hancock work for?

Avery Hancock works for Maximus

What is Avery Hancock's role at the current company?

Avery Hancock's current role is Call Center Supervisor at Maximus.

What is Avery Hancock's email address?

Avery Hancock's email address is ha****@****s.in.us

What schools did Avery Hancock attend?

Avery Hancock attended Ball State University, Ivy Tech Community College.

Who are Avery Hancock's colleagues?

Avery Hancock's colleagues are Kourtnea S., Daleth Walker, Susan Lake, Marsha Sturdivant, Daria Richardson, Courtney Mingo, Anastasiia Zhbanova.

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