Avery Harper Email & Phone Number

Valdosta, Ga, Us

Rockville, Maryland, United States

Remote

Bradenton, Florida, United States

• Processed domestic and international deliveries.• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.• Handled 30-plus calls per day to address customer inquiries and concerns• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns• Established fair pricing structures and finalized contracts to complete purchase agreements with customers• Contacted new and existing customers to discuss ways to meet needs through specific products and services• Utilized QuickBooks to record and track current levels of on-hand inventory.• Recognized for achieving a 99% on-time order fulfillment rate.• Logged activities in the tracking system to maintain accurate, timely records.• Oversaw installations of new technology and new personnel training.• Provided end-user system and equipment training.• Provided support for network infrastructure and baseline configurations.• Removed malware, ransomware, and other threats from laptops and desktop systems used for daily tasks.• Patched software and installed new versions to eliminate security problems and protect data.• Configured hardware, devices, and software to set up workstations for employees.• Followed up with clients to verify optimal customer satisfaction.

Valdosta, Georgia, United States

• Developed kitchen staff through training, disciplinary action, and performance reviews• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals• Placed orders to restock items before supplies ran out• Coordinated employee schedules and developed staff teams to boost productivity• Collaborated with staff members to create meals for large banquets• Verified compliance in the preparation of menu items and customer special requests• Monitored line processes to maintain consistency in quality, quantity, and presentation• Collaborated with kitchen staff to efficiently fulfill guest orders with high-quality meal offerings.• Conceived unique menu items attracting patrons and elevating guest satisfaction.• Coordinated with food and beverage vendors to produce events featuring craft beer and food tasting.• Scheduled and received food and beverage deliveries, adhering to food cost and budget• Minimized waste and negotiated with suppliers to slash food costs by 20%• Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies• Leveraged expertise to coach junior team members and improve communication with management enhancing productivity and reducing staff turnover.• Planned and directed high-volume food preparation in a fast-paced environment.• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items, and sanitizing equipment to adhere to health department standards

Valdosta, Georgia, United States

• Directed pub and grill restaurant operations, managing profit and loss, sales, marketing, and inventories.• Led a team of restaurant professionals overseeing talent acquisition, performance management, training, and staff development.• Carefully interviewed, selected, trained, and supervised staff• Developed, implemented, and managed business plans to promote profitable food and beverage sales• Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste• Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies• Negotiated with vendors to optimize food, equipment, and supply costs, consistently achieving 15% under budget.• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately• Contracted local, regional, and national musical talent for live performances, while attracting new guests and elevating revenue from additional food and beverage sales.• Leveraged social media and traditional marketing channels to promote restaurant events.• Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Buffalo, New York, United States

• Displayed absolute discretion at handling confidential information.• Oversaw personal and professional calendars and coordinated appointments for future events.• Maintained appropriate filing of personal and professional documentation.• Responded to emails and other correspondence to facilitate communication and enhance business processes.• Arranged domestic and international travel plans and itineraries.• Kept detailed track of household and maintenance inventory and schedules.• Organized clients' homes prior to arrival home and performed house-sitting duties.• Picked up and dropped off clients at the airport.

Education record

Business Administration And Management, General

Activities and Societies: Kappa Sigma Fraternity