My background includes a proven record of achievements as a Credentialing Specialist and Credentialing Manager with a master’s in healthcare administration and experience since 2015 with Quartet Health/Innovatel Telepsychiatry, PhyNet Dermatology, Aspire Health, and Optometric Billing Consultants. I led and managed credentialing departments and ranked as the #1 top performer for completing the most credentialing applications and bringing in the highest revenue. As a Credentialing Manager, I earned reputation for ability to turn around underperforming credentialing operations, assist with integrating credentialing functions from newly acquired medical practices, and train/supervise credentialing specialists. Some of my other key accomplishments included: • Completed a major project in 2023 that resolved issues related to lack of data/information for credentialing applications that had been pending for several months. • Created a new credentialing team in 2021 that included defining roles and providing support to achieve goals. • Turned around areas of underperformance with credentialing operations by reviewing provider files, ensuring applications had been submitted, and checking status to ensure providers were added to contracts. • Implemented a new credentialing filing system that improved organization and access to provider files. • Assisted in creating a manual that improved compliance with credentialing industry regulations. My accomplishments have been based on my strengths for overseeing processing of provider applications; maintaining accurate provider profiling system data; communicating with providers on credentialing status; responding to requests for provider information; credentialing regulatory compliance & quality assurance; identifying problems within credentialing processes; strong interpersonal & communication skills; and proven success in problem solving & conflict resolution.