Avi Jacobson Email & Phone Number

California, United States

In my new role on the Creative Services and Marketing Operations team at JPMorgan Chase Commercial Banking, I will be creating and delivering copy for a variety of channels and initatives as well as collaboratively developing messaging that highlights the features and benefits of JPMC's banking solutions.

San Francisco Bay Area

Help meet and exceed the communications needs of internal and external clients at Story by J.P. Morgan by researching, conceptualizing, developing, crafting and reviewing a broad array of customer-facing and internal communications assets. These include editorial content, marketing collateral, customer satisfaction and support materials, FAQs, technical.

San Francisco Bay Area

San Francisco Bay Area

• Over 20 years’ creative and managerial experience in communications, including marketing communications; technical and scientific writing and editing; translation, localization, internationalization and transcreation.
• Fluency in several languages, formal training in linguistics, excellent writing and presentation skills, persuasive communication style.
• Highly developed research skills; rapid acquisition of new technologies and fields of knowledge.
• A broad knowledge base in technical and academic fields in which I have researched and written.
• Extensive experience in theatrical stage performance, applicable to engaging, captivating live presentation and coaching skills.
• A talent for organizing, systematizing, and presenting information and knowledge.

San Francisco, CA

• 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 𝗼𝗳 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀
• Responsible for planning, writing, editing, coordinating and publishing a variety of complex and sensitive communications to support the achievement of business goals and maintain and improve the company’s image, often.
• Consult with business unit managers and SMEs to develop communication goals, objectives and plans to best communicate management’s position or message.
• Identify communications opportunities and the design/medium/channels for execution.
• Analyze information regarding team member or public opinion and recommend organizational position to management.𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁
• Write, edit, coordinate and publish guided content within a repository of thousands of canned-response messages used by customer-facing sales and support teams on both email and chat platforms.

· Creatively design, researched, write, and produce multi-lingual, market-oriented communications for print and electronic media. · Projects include commercial and scientific writing; Web-based tools for enterprise collaboration and cross-cultural business skills development; high-tech marcom materials; and multi-media public relations materials; and.

· Developed. created and edited hundreds of articles published on corporate intranet as well as text for dozens of corporate collateral pieces.· Pointed out and sought to remedy discrepancies and vulnerabilities in existing communications materials. · Contributed to solidifying a coherent, unified communications positioning approach for major MHN product.

· Wrote and edited a broad range of marketing, technical and promotional materials for large, multinational high-tech clients of this public relations and advertising firm, based on interviews and original research.· Liased with other members of creative team, including designers and other writers, to conceptualize new communications initiatives.

· Performed, managed, and tested translation and localization of museum-related software products and documentation in four European languages.· Worked with company’s European representative to coordinate localization in additional languages.· Designed and instituted procedures for resolving localization/translation issues and software bugs within the.

· Wrote, edited, and maintained technical, marketing and business documentation and PowerPoint presentations.· Worked with software developers to produce software documentation for telecom customer care and billing systems and directory publishing systems. Documentation was used by developers and end users.· Within the software development process.

· Formulated and wrote over a hundred high-level sales, marketing, and technical documents and presentations for the company’s international operations.· Projects included technical proposals, product literature, PowerPoint presentations, white papers, position papers, and sensitive business communications for internal and external audiences worldwide.

· Researched and documented functional design specifications, system specifications, data specifications, test and installation protocols, and user literature.· Performed ongoing consecutive translation in three languages at technical study and analysis sessions with client delegations from several countries, in Israel, Spain, and the United States.·.